Electronic Medical Records (EMR) Analyst - Ontario

Medicentres Canada Inc.; Newmarket; On-site; CAD 50,000 - 60,000; Full time

Job summary

A healthcare services provider in Newmarket, Ontario is seeking an Electronic Medical Records (EMR) Analyst. The role involves gathering and evaluating clinical workflows, communicating with stakeholders to ensure seamless system implementation, and conducting training for new features of EMR systems. Candidates should have strong experience with EMR systems and project management skills, along with the ability to analyze complex data. This full-time position comes with a salary range of $50,000 to $60,000 based on experience.

Qualifications

• Proven experience working with EMR systems in a healthcare setting.
• Strong understanding of clinical workflows and healthcare processes.
• Proficiency in EMR software design and customization.

Responsibilities

• Gather, organize, and evaluate relevant information for clinical workflows.
• Communicate with stakeholders to understand practices for new workflows.
• Assist with project management for the implementation of new systems.

Skills

Proven experience working with EMR systems in a healthcare setting

Strong understanding of clinical workflows and healthcare processes

Proficiency in EMR software design and customization

Project management experience

Excellent training and communication skills

Ability to analyze and interpret complex data

Detail-oriented with strong problem-solving skills

Familiarity with regulatory requirements

System maintenance and troubleshooting

Quality assurance and audit skills

Strong communication and interpersonal skills

Tools

EMR software e.g., CHR, Med Access, Accuro

Job description

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

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Electronic Medical Records (EMR) Analyst - Ontario

Position Title: Electronic Medical Records (EMR) Analyst
Job Type: Full-Time, Permanent
Department: IT
Reports to: Supervisor- EMR Services
Job Location: Newmarket, Ontario - occasional travel within Ontario required
Salary Range: $50,000 - $60,000 based on experience and qualifications
Date Last Updated: August 2025

PRINCIPAL RESPONSIBILITIES:

• Gather, organize, and evaluate relevant information, such as current clinical workflows and current system specifications.
• Communicate with internal stakeholders and conduct interviews as necessary to understand current practices and how they will translate into new workflows and/or new system(s).
• Communicate with external software vendors to ensure a seamless end user experience.
• Assist with project management at multiple stages, including the research, testing, and implementation of new workflows and/or systems.
• Support new site implementation, incoming data migration, and user acceptance testing.
• Manage the incoming migration process, including communications and timelines.

Team Member Training:

• Create training plans for individuals and teams, delivered both virtually and in person.
• Conduct training and implementation of new features and additions to the EMR system(s).

Administrative /Reporting Duties:

• Create, manage, schedule, and distribute complex reports for various teams.
• Develop and manage a quality assurance program for new workflows and/or new system(s).
• Design and manage custom templates for use within the EMR and related systems.
• Run test scenarios on upcoming software releases and report defects.

KNOWLEDGE, SKILLS, AND EXPERIENCE

• Proven experience working with EMR systems in a healthcare setting.
• Strong understanding of clinical workflows and healthcare processes.
• Proficiency in EMR software design and customization (e.g., CHR, Med Access, Accuro).
• Project management experience.
• Excellent training and communication skills.
• Ability to analyze and interpret complex data.
• Detail-oriented with strong problem-solving skills.
• Familiarity with regulatory requirements and standards in healthcare information management.
• Report generation and data analysis.
• System maintenance and troubleshooting.
• Quality assurance and audit skills.
• Strong communication and interpersonal skills.

CONTEXT AND ENVIRONMENT: Must be able to work in a fast paced, high pressure and complex technical environment that requires attention to detail. Incumbent may sit at a computer, view a computer monitor, and use a telephone headset for extended periods of time. May be required to work unconventional hours, weekends, holidays, late nights, or early mornings. Able to employ professionalism, patience and self-control in responding to escalated situations. May be require travel to clinics and offices as needed to provide training and support. Occasional/ Rare moderate to heavy lifting while transporting objects, such as computers, network equipment and servers. May be required to provide after-hours support for security events. Must be able to pass government mandated security screenings.

INTERNAL COMMUNICATIONS

• All levels/departments of Medicentres
• Physicians
• Clinic Support Office (IT, Accounting, HR)

EXTERNAL COMMUNICATIONS:

• External Software Vendors: EMR Service Providers, Provincial Health Services, Other Technology Vendors/Providers