Electrical Mechanical Field Service Technician - Saskatoon, SK

Arjo; Saskatoon; On-site; CAD 65,000 - 75,000; Full time

Job summary

A leading healthcare company in Saskatoon is seeking a Field Service Technician to provide on-site troubleshooting, repair, and maintenance of mobility products. The ideal candidate will have a technical education, experience in electromechanical repair, and strong customer service skills. This full-time role offers a competitive salary of $65,000 to $75,000 annually and comprehensive benefits.

Benefits

Full Benefit Coverage – medical, dental, vision, life insurance

Registered Pension Plan with company contributions

Education Assistance Program

Paid time off for volunteering

Paid Training and Development opportunities

Qualifications

• Electromechanical repair, maintenance experience desirable.
• Ability to communicate technical information effectively.
• Sales experience in service products is a plus.

Responsibilities

• Perform preventative maintenance and repairs at healthcare facilities.
• Promote and sell service agreements and products.
• Provide equipment installation and training.

Skills

Postsecondary education in a technical field or equivalent experience

Field based electromechanical repair and maintenance experience

Face to face technical customer service experience

Sales and/or promotion of service products experience

Good verbal and written communication skills

Strong diagnostic, troubleshooting and technical repair skills

Ability to travel to multiple customer sites

Education

Postsecondary education in a technical field

Job description

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Position: Field Service Technician

Location: Saskatoon, SK
Job type: Fulltime

Annual Salary Range: $65,000 - $75,000

The impact you will have

As a Service Technician, you will apply your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility. You will support customers by securing the best possible condition for mobility products and solutions. Your skills will help empower movement for people facing mobility challenges and increase the quality of lives for residents, patients and caregivers.

Responsibilities

• Scheduling and providing preventative maintenance and repair services at healthcare facilities.
• Effectively promoting and selling Arjo service agreements and products.
• Supervising equipment installation and/or performing uncrate and assembly services.
• Instructing customer’s personnel in the operation and proper use of the equipment.
• Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
• Maintaining an organized parts inventory in a clean Company vehicle.
• Performing other related duties as assigned.

The skills you will need

• Postsecondary education in a technical field or equivalent experience.
• Field based electromechanical repair and maintenance experience.
• Face to face technical customer service experience.
• Sales and/or promotion of service products experience.
• Good verbal and written communication skills.
• Ability to recommend/promote/sell products and services based on observed client needs.
• Strong diagnostic, troubleshooting and technical repair skills.
• Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.

What we will offer in return

Through our well established Guiding Principles, we promote a customer-oriented, winning and sustainable corporate culture. In return, we recognize and value our global employees.

• Positive employee experience centered on trust, pride, and teamwork.
• Full Benefit Coverage – medical, dental, vision, life insurance.
• Registered Pension Plan (RPP) – 4.5% company contribution plus a 20% match of voluntary employee contributions.
• Education Assistance Program.
• December 24 and your birthday as extra paid days off.
• Statutory Holiday Substitution Program.
• Volunteer Time Off Program – paid time off to volunteer.
• Participation in social and wellness events.
• Base pay and variable compensation.
• Paid Training and Development – constant training opportunities.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, building a more diverse, equitable, inclusive and engaging environment. We achieve this through a culture and mindset that values the uniqueness of all our people.

We are committed to implementing, maintaining and enhancing accessibility with respect to employment and the use of all Arjo goods, services, programs and facilities in a timely manner for all persons with disabilities.

Achievements & Partnerships

• Arjo Canada is an Employer Partner with the Canadian Centre for Diversity and Inclusion (CCDI).
• Arjo Canada is certified as a Great Place to Work®.
• Arjo Canada has been recognized as one of the Best Workplaces™ Managed by Women 2023.
• Arjo Canada selected for The Career Directory as 2023 Canada's Best Employers for Recent Graduates.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 60 years of caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com