EIA Support Worker

Neeginan Education, Training and Employment Services, Inc. (NETES); Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community-focused organization in Winnipeg is seeking an EIA Support Worker to assist students with Employment and Income Assistance (EIA). You will provide critical support in managing documentation and advocating for students' educational needs. Candidates should have post-secondary education and excellent communication skills. Preference is given to Indigenous candidates. This is a full-time position requiring strong organizational skills.

Qualifications

• Relevant experience related to the duties is preferred.

Responsibilities

• Provide high level support service to students, staff, and EIA.
• Advocate for students with EIA and TES.
• Assist with EIA documentation and benefits.
• Manage education supports and funds for students.
• Track attendance and monitor student progress.

Skills

Excellent communication skills

Client-focused environment

Detail-oriented

Information Management

Proficient with Microsoft Office Applications

Education

Post-Secondary Education

Job description

Overview

NETES is a not-for-profit Indigenous-led organization dedicated to addressing unemployment among Indigenous people in Winnipeg. We offer a wide range of services, including adult education, professional and technical skills training, employment counseling, and job placement. Our commitment to success extends beyond employment, encompassing services such as on-site daycare, student housing, counselling, and health and wellness programming. By empowering Indigenous individuals with economic prosperity and self-sufficiency, we strive to create a brighter future for our community.

Job Title and Type

Position: INDEFINITE TERM, FULL-TIME, 37.5 HOURS/WEEK

Job Description

The EIA Support Worker plays a pivotal role in assisting students on EIA to access supports and approvals for educational programming. The EIA support worker offers administrative assistance to facilitate the transfer and upkeep of necessary EIA documentation and records. This role is crucial for addressing student requirements related to EIA in a manner that is both effective and efficient. Serving as a bridge between the school program and EIA, this position provides vital support to EIA clients, assisting with school approvals, accessing support services, and offering advocacy.

Primary Duties and Responsibilities

• Provide high level support service to students, staff and EIA as required
• Advocate on behalf of students with Employment and Income Assistance (EIA) and Training and Employment Services (TES)
• Assist with EIA documentation, including rent forms, income declaration forms, bank statements, ID, and other required documentation
• Assist students with accessing EIA benefits
• Provide confirmation of approval and enrollment to EIA and TES
• Provide attendance, progress and withdrawal as required – including exception reporting
• Manage Grade 9 and under and Grade 10 and over stream education supports on behalf of EIA and TES
• Collaborate with TES to confirm who is eligible to receive education supports
• Work with NETES finance department in order to issue monthly funds; funds include: miscellaneous funds, transportation funds and/or childcare funds
• Work with students through challenging situations, such as: EIA file on hold and/or file closure
• Create requested documents for students required by EIA or TES
• Track monthly attendance and progress, monitor and report as needed
• Maintain record systems, including File Maker and record management systems
• Record student data, and outcomes - further training/education, employment, self-employment or self-sufficiency into SPRS
• Manage Winnipeg Transit Peggo and Ufare systems – loading Peggo cards monthly, updating Ufare to track student cards and student numbers for Winnipeg Transit
• Order Peggo cards and keep track of cash flow for students that purchase Peggo cards

Requirements

• Post-Secondary Education, and/or a combination of relevant experience directly related to the duties and responsibilities specified

Knowledge, Skills and Abilities

• Excellent communication skills (oral, written, listening)
• Set priorities, organize and discern information from various documents
• Ability to compose and edit written materials
• Experience working in a client focused environment
• Detail- oriented; be able to do various follow-ups
• Information Management: demonstrates intermediate ability to access and organize information in accordance with procedures
• Be able to identify potential problems and seek quick, effective solutions; resolves routine administrative issues
• Proficient with Microsoft Office Applications like Outlook, Word, Excel, database systems, and internet use

Application Process

1. Email [e-mail]
2. Visit www.netes.ca/jobs to apply online
3. Drop off in person to Reception at 423-181 Higgins Avenue

Neeginan Education, Training and Employment Services, Inc. (NETES) is committed to incorporating an Indigenous perspective across its services to support the Indigenous community. Preference will be given to Indigenous candidates (First Nation - Status, Non-status, Métis, or Inuit), especially those registered as NETES clients. Please self-declare Indigenous status in your cover letter.

We thank all applicants; only those selected for an interview will be contacted.

This position is subject to a criminal record check completed with a vulnerable person sector search and a child abuse registry check.