Educator

Canada Job Bank; Saint-Bruno-de-Montarville; On-site; CAD 25,000 - 29,000; Full time

Job summary

lululemon in Saint-Bruno, QC is seeking an Educator for a full-time 35-hour week at Promenades St-Bruno. You will engage guests, assess needs, educate on product value, and support omnichannel shopping experiences. A self-disciplined team player with excellent interpersonal skills is required; bilingualism is a plus.

The role offers a dynamic luxury retail environment with strong customer focus. Requirements include being legally eligible to work in Canada, age 18+, and willingness to work a

Qualifications

• Legal authorization to work in the location.
• Able to work a flexible schedule including evenings, weekends and holidays.
• High school diploma, GED, or equivalent is an asset.
• Enjoy working with guests and providing support.
• Demonstrate ethical, fair and honest behavior at all times.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guest needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product value and benefits.
• Facilitate seamless omnichannel transactions (buy online, pickup in store, ship from store).
• Move on the floor to engage with guests and attend to store needs.
• Receive guest feedback and collaborate with leadership to act on it.

Skills

Guest interaction

Customer service

Interpersonal skills

Teamwork

Education

High school diploma or GED

Job description

lululemon is located at St-Bruno, Quebec. The company is currently looking for applications for the role of Educator | Temps-Plein 35h | Promenades St-Bruno. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The employer is offering a full-time position.

Employer Name: lululemon
Position: Educator | Temps-Plein 35h | Promenades St-Bruno
Salary: $18.25 – $21.00 per hour
Employment type: Full-time
Location: St-Bruno, Quebec

• The candidate must interact with guests to ensure a great guest experience while valuing their time.
• The candidate must assess guest needs to provide customized and effective purchase and return solutions and support.
• The candidate must provide technical product education by articulating the value and benefits of the product.
• The candidate must facilitate a seamless end-to-end guest experience by conducting accurate and timely transactions and executing omnichannel programs (buy online/pickup in store, phone sales, ship from store) according to company standards.
• The candidate must move dynamically on the floor to continuously engage with guests and attend to guest and store needs.
• The candidate must receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.
• The candidate must contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• The candidate must establish supportive and productive relationships with all team members.
• The candidate must collaborate with team members to ensure optimal guest experience and support store operations.
• The candidate must perform product presentation tasks, including putting items back in place, restocking depleted items from inventory, and destocking or relocating items according to company standards.
• The candidate must use in-store technology to support store operations and provide positive guest experiences.
• The candidate must perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• The candidate must understand and adhere to people safety policies and procedures to maintain a safe work environment.
• The candidate must perform work in accordance with applicable policies, procedures, and laws or regulations.

Job Requirements

• The candidate must be legally authorized to work in the country where the store is located.
• The candidate must be 18 years of age or older.
• The candidate must be able to travel to the assigned store using their own transportation.
• The candidate must be willing to work a flexible schedule, including evenings, weekends, and holidays.
• A high school diploma, GED, or equivalent is considered an asset.
• The candidate must create and support an inclusive environment that values and celebrates differences.
• The candidate must demonstrate ethical, fair, and honest behavior at all times.
• The candidate must enjoy working with guests, understanding their needs, and providing support.
• The candidate must accept responsibility and accountability for their actions and be dependable.
• The candidate must be aware of how their words and actions may be perceived or affect others.
• The candidate must work productively with others to achieve goals and seek diverse perspectives.
• The candidate must be enthusiastic about their work and look for ways to make it fun and engaging.

Security and safety

• The candidate must have proof of the Right to Work and provide evidence of associated local legislative requirements (EMEA only).

Work conditions and physical capabilities

• The candidate will work in an environment with bright lights and loud music.
• The candidate must be willing to move through the store for most of a shift to help guests and accomplish work.
• The candidate must be willing to move boxes weighing up to 30 lbs (13.6 kg).
• The candidate must be willing to work as part of a team and also complete some work independently.