Education Tech Customer Success Advocate

Cengage Learning; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

An educational solutions provider located in Canada is looking for a professional to achieve sales targets and maintain customer relationships. You will support users in digital navigation and ensure a positive customer experience. Ideal candidates should have at least 2 years in customer account management and possess strong communication skills. Compensation ranges from $22.00-$30.00 CAD per hour.

Qualifications

• Minimum of 2 years in a relationship-based role like customer or account management.
• Strong desire and commitment to learn sales skills.
• Ability to analyze data and apply drive results.

Responsibilities

• Achieves sales target for assigned accounts.
• Provides consultative upselling and service.
• Cultivates relationships to drive customer success.

Skills

Customer relationship management

Communication skills

Technology understanding

Organizational skills

Sales experience

Education

Bachelor's degree or equivalent experience

Job description

An educational solutions provider located in Canada is looking for a professional to achieve sales targets and maintain customer relationships. You will support users in digital navigation and ensure a positive customer experience. Ideal candidates should have at least 2 years in customer account management and possess strong communication skills. Compensation ranges from $22.00-$30.00 CAD per hour.