Education Coordinator (TFT 1.0 FTE)

The Royal Mental Health Centre; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading healthcare institution in Ottawa seeks an Education Coordinator. This role involves planning and implementing training programs, supporting staff in technology applications, and developing educational materials. Ideal candidates will have at least 5 years in Adult Education, excellent communication skills, and proficiency in EMR systems. Bilingualism is an asset.

Qualifications

• Minimum 5 years experience in providing Adult Education and training.
• Proficiency in online systems and E-Learning technologies.
• Able to work with minimal supervision and manage multiple project deadlines.

Responsibilities

• Train staff in using technology applications.
• Create and distribute training materials.
• Maintain positive working relationships with other teams.
• Track feedback from training sessions for improvement.

Skills

Excellent communication skills

Interpersonal skills

Presentation skills

Project management skills

Facilitation experience

Computer-based training experience

Bilingual (English and French)

Education

Undergraduate or Master's Degree in health related field

Master's Degree in Adult Education or health related discipline

Current registration with relevant regulatory college

Tools

EMR system (preferably Meditech)

Web 2.0 technologies

MS Office applications

Database Software

Job description

The Education Coordinator will be an integral part of the team leading the technology implementation and transformation of care for The Royal. The Education Coordinator will plan and implement education/training programs. These may be one-time events or on-going continuing education programs for large or small audiences throughout the Royal Ottawa Health Care Group.

Duties

• Obtain mastery level knowledge of EMR and other clinical system functions.
• Train staff in using technology applications.
• Provide a training approach to support users at all levels of the organization as required.
• Will be involved with other educational training requirements.
• Gather feedback/issues from the training sessions and work with appropriate business units for resolution.
• Track questions from training participants, get answers and get back to participants with answers.
• Develop and maintain a positive working relationship with other trainers, trainees, end user groups and other departments and programs.
• Create, maintain and distribute all training assets which include, but are not limited to: slide presentations, data sets, procedures, content for OREO website, FAQs, eLearning modules.
• Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
• Ensure a work environment that is conducive to The Royal’s Respectful Workplace policy.

Qualifications

• Undergraduate or Masters Degree in health related field is required.
• Masters Degree in Adult Education or health related discipline is preferred.
• Current registration with relevant regulatory college.
• Minimum 5 years experience in providing Adult Education and training, and proficiency in online systems and E-Learning technologies an asset.
• Experience in using an EMR system (preferably Meditech) is ideal.
• Excellent communication, interpersonal and presentation skills.
• Experience in facilitation with teams.
• Demonstrated initiative.
• Excellent project management skills.
• Able to work with minimal supervision and to manage multiple project deadlines.
• Computer Skills: proficient in Web 2.0 technologies, MS Office applications and Database Software.
• Excellent training and presentation skills.
• Experience in providing computer based training.
• Broad knowledge of hospital operations and cultures.
• Valid “Gu201D” drivers license and access to a reliable vehicle.
• English level A- is mandatory in oral comprehension, expression, reading, and writing. Bilingual (English and French) is considered an asset.