Ecommerce Manager

Mind Games US; Markham; On-site; CAD 65,000 - 75,000; Full time

Job summary

A leading specialty retail company in York Region is seeking an E-Commerce Manager to oversee the online store operations, manage product listings, and ensure seamless order processing. The ideal candidate has over 3 years of experience with e-commerce platforms like WooCommerce and strong skills in NetSuite and Google Analytics. This role offers a competitive salary of $65,000-$75,000 per year along with other fun perks.

Benefits

Salary: $65,000-$75,000 per year

Casual dress code

Employee discount

Work surrounded by products and people you love

Qualifications

• 3+ years of experience managing WooCommerce or similar e-commerce platforms.
• Hands-on experience with NetSuite, especially in inventory, order management, and reporting modules.
• Familiarity with Canadian retail compliance and bilingual communication (English/Farsi) is a plus.

Responsibilities

• Oversee daily operations of the online store and manage product listings.
• Monitor site performance, troubleshoot errors, and coordinate with developers.
• Analyze sales data and customer behavior to inform strategy.

Skills

WooCommerce management

NetSuite experience

WordPress knowledge

Google Analytics

Detail-oriented

Organizational skills

Bilingual communication (English/Farsi)

Advanced Excel/Google Sheets

Tools

NetSuite

WooCommerce

Google Analytics

Job description

About Mind Games

Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play!” With stores across Canada and the U.S. and a growing e-commerce presence, we offer a wide range of games, toys, puzzles, and collectibles for every age and occasion. We don’t just sell fun, we create opportunities for people to express themselves through their passions.

We’re opening our doors to new talent! If you’re ready to bring your expertise and creativity to a fast-paced, playful environment, this is your chance to become one of the minds behind Mind Games.

What You’ll Do

As E-Commerce Manager, you will oversee the daily operations of our online store, manage product listings, optimize user experience, and ensure seamless order processing through Mind Games websites. You’ll also work closely with our finance and warehouse teams to align inventory, pricing, and reporting through NetSuite.

• Manage and maintain the WooCommerce platform: product uploads, pricing, inventory sync, plugin integrations
• Oversee NetSuite workflows related to e-commerce: order flow, inventory updates, reporting, and reconciliation
• Monitor site performance, troubleshoot errors, and coordinate with developers for technical fixes
• Collaborate with marketing to launch promotions, banners, and seasonal campaigns
• Analyze sales data, conversion rates, and customer behavior to inform strategy
• Ensure accurate order flow, fulfillment coordination, and customer communication
• Implement SEO best practices and optimize product pages for discoverability
• Maintain compliance with tax, shipping, and privacy regulations across provinces
• Provide daily task updates and end-of-day completion reports to senior leadership

What You Bring

• 3+ years of experience managing WooCommerce or similar e-commerce platforms
• Hands-on experience with NetSuite, especially in inventory, order management, and reporting modules
• Strong understanding of WordPress, plugins, and integrations (e.g., payment gateways, shipping modules)
• Experience with Google Analytics, Meta Ads, and email marketing platforms
• Detail-oriented with strong organizational and time management skills
• Excellent communication and cross-functional collaboration abilities
• Familiarity with Canadian retail compliance and bilingual communication (English/Farsi) is a plus
• Advanced Excel/Google Sheets skills and strong analytical capabilities
• Detail-oriented with the ability to juggle multiple tasks and deadlines
• Knowledge of other marketplaces like Walmart.ca and BestBuy.ca is a plus

Perks & Benefits

• Salary: $65,000-$75,000 per year
• Casual dress code
• Employee discount on all the fun stuff
• Work surrounded by products and people you love

Ready to join the Mind Games team and help us shape the future of fun?

Apply now and bring your marketplace magic to life!