Ecommerce Manager

Mind Games; Markham; On-site; CAD 65,000 - 75,000; Full time

Job summary

A leading game and toy retailer in York Region, Canada, is seeking an experienced E-Commerce Manager to oversee online operations. You will manage WooCommerce listings, optimize user experience, and coordinate with finance and warehousing for inventory alignment. The ideal candidate has at least 3 years of e-commerce management experience and strong skills in NetSuite and Google Analytics. This role offers a salary of $65,000–$75,000 per year and benefits including casual dress code and employee discounts.

Benefits

Salary: $65,000–$75,000 per year

Casual dress code

Employee discount on all products

Qualifications

• 3+ years of experience managing WooCommerce or similar e-commerce platforms.
• Hands-on experience with NetSuite, especially in inventory and order management.
• Strong understanding of WordPress and its integrations.

Responsibilities

• Oversee daily operations of the online store and manage product listings.
• Optimize user experience and ensure seamless order processing.
• Monitor site performance and troubleshoot errors.

Skills

WooCommerce management

NetSuite experience

Google Analytics

Excel/Google Sheets skills

Strong organizational skills

Bilingual communication (English/Farsi)

Job description

AboutMindGames

MindGamesisNorthAmerica’spremierspecialtyretailer“WhereCreativeMindsCometoPlay!”WithstoresacrossCanadaandtheU.S.andagrowinge-commercepresence,weofferawiderangeofgames,toys,puzzles,andcollectiblesforeveryageandoccasion.Wedon’tjustsellfun,wecreateopportunitiesforpeopletoexpressthemselvesthroughtheirpassions.

We’reopeningourdoorstonewtalent!Ifyou’rereadytobringyourexpertiseandcreativitytoafast-paced,playfulenvironment,thisisyourchancetobecomeoneofthemindsbehindMindGames.

WhatYou’llDo

AsE-CommerceManager,youwilloverseethedailyoperationsofouronlinestore,manageproductlistings,optimizeuserexperience,andensureseamlessorderprocessingthroughMindGameswebsites.You’llalsoworkcloselywithourfinanceandwarehouseteamstoaligninventory,pricing,andreportingthroughNetSuite.

• ManageandmaintaintheWooCommerceplatform:productuploads,pricing,inventorysync,pluginintegrations
• OverseeNetSuiteworkflowsrelatedtoe-commerce:orderflow,inventoryupdates,reporting,andreconciliation
• Monitorsiteperformance,troubleshooterrors,andcoordinatewithdevelopersfortechnicalfixes
• Collaboratewithmarketingtolaunchpromotions,banners,andseasonalcampaigns
• Analyzesalesdata,conversionrates,andcustomerbehaviortoinformstrategy
• Ensureaccurateorderflow,fulfillmentcoordination,andcustomercommunication
• ImplementSEObestpracticesandoptimizeproductpagesfordiscoverability
• Maintaincompliancewithtax,shipping,andprivacyregulationsacrossprovinces
• Providedailytaskupdatesandend-of-daycompletionreportstoseniorleadership

WhatYouBring

• 3+yearsofexperiencemanagingWooCommerceorsimilare-commerceplatforms
• Hands-onexperiencewithNetSuite,especiallyininventory,ordermanagement,andreportingmodules
• StrongunderstandingofWordPress,plugins,andintegrations(e.g.,paymentgateways,shippingmodules)
• ExperiencewithGoogleAnalytics,MetaAds,andemailmarketingplatforms
• Detail-orientedwithstrongorganizationalandtimemanagementskills
• Excellentcommunicationandcross-functionalcollaborationabilities
• FamiliaritywithCanadianretailcomplianceandbilingualcommunication(English/Farsi)isaplus
• AdvancedExcel/GoogleSheetsskillsandstronganalyticalcapabilities
• Detail-orientedwiththeabilitytojugglemultipletasksanddeadlines
• KnowledgeofothermarketplaceslikeWalmart.caandBestBuy.caisaplus

Perks&Benefits

• Salary:$65,000–$75,000peryear
• Casualdresscode
• Employeediscountonallthefunstuff
• Worksurroundedbyproductsandpeopleyoulove

ReadytojointheMindGamesteamandhelpusshapethefutureoffun?

Applynowandbringyourmarketplacemagictolife!