Cornwall is a beautiful community with a population of 47,000 situated on the banks of the St. Lawrence River in Eastern Ontario. The city offers a wide array of urban amenities, making it an excellent place for a career and raising a family. With a growing economy, expanding population and fantastic quality of life, there has never been a better time to start the next phase of your career with the City of Cornwall! Cornwall is a diverse and progressive community where residents and partners feel safe, welcomed, and enjoy a high quality of life supported by access to financially responsible and sustainable municipal services and infrastructure.
Position Summary
The Supervisor, Recreation & Events is responsible for overseeing the planning, coordination, and delivery of recreational programs and community events within the municipality. This role ensures programs and events meet community needs, promote active living, and enhance community engagement. The Supervisor provides leadership to recreation staff, supports operational planning, and ensures compliance with municipal policies and health and safety regulations.
Key Responsibilities
- Oversee the development, implementation, and evaluation of recreation programs and community events that promote active living and community engagement.
- Guide and support recreation staff, volunteers, and event teams to ensure high-quality service delivery and operational efficiency.
- Coordinate event logistics, including scheduling, resource allocation, vendor management, and on-site event supervision.
- Ensure compliance with health and safety regulations, risk management practices, and municipal policies in all recreational and event activities.
- Collaborate with community groups, local organizations, and partners to enhance program offerings and foster community partnerships.
- Address customer inquiries, feedback, and concerns in a professional and timely manner to ensure positive community relations.
- Develop promotional strategies to increase participation in recreation programs and events, including social media and community outreach initiatives.
- Monitor program performance, collect feedback, and prepare reports with recommendations for continuous improvement.
- Support the recruitment, training, and performance evaluation of recreation and event staff.
Position Requirements
Education & Certifications
- Diploma in Recreation and Leisure Services, Event Management, Community Development, or a related field.
- Certification in recreation programming, event planning, or related leadership areas is recommended.
- Valid Ontario Class G driver’s license with a clean driving record is required.
Experience
- Minimum 5 years of experience in recreation programming, event coordination, or related fields, including leadership experience.
An equivalent combination of education and experience may be considered.
Knowledge, Skills, And Abilities
- Program Coordination: Ability to plan, implement, and evaluate recreation programs and community events.
- Leadership: Proven ability to guide, mentor, and support teams in a dynamic, fast-paced environment.
- Event Planning: Knowledge of event logistics, risk management, and community engagement strategies.
- Budget Management: Experience in preparing and monitoring budgets, with a focus on cost efficiency.
- Communication: Excellent verbal and written communication skills for partner engagement, reporting, and marketing.
- Customer Service: Strong interpersonal skills with the ability to foster positive relationships with participants, staff, and community partners.
- Problem-Solving: Ability to assess situations, identify challenges, and implement effective solutions.
- Collaboration: Demonstrated ability to work effectively with diverse groups, community organizations, and internal teams.
- Organizational Skills: Strong time management skills to prioritize tasks, meet deadlines, and manage multiple projects.
Working Conditions
- Work is performed in a combination of office environments, recreation facilities, and outdoor event locations.
- Irregular hours, including evenings, weekends, and holidays, may be required to support programs, events, and operational needs.
- Physical demands may include lifting equipment, setting up for events, and working in varying weather conditions.
The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion. We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.
We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
The City of Cornwall is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the City, we respect, encourage and celebrate our diversity. The City of Cornwall is committed to providing accommodation throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.
Please save a copy of this posting for your records. The deadline for submissions is May 30, 2025. Please ensure that your application clearly demonstrates how you meet each of the required qualifications. Please note, selection for further consideration will be based on the information you provide in your application. Interviews may be conducted virtually through Microsoft Teams or in-person.