Dynamics 365 Finance & Operations Technical Consultant

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Ontario is seeking a Dynamics 365 Finance & Operations Technical Consultant to provide technical support and system enhancements. The ideal candidate should have 6-8 years of experience with Dynamics 365 F&O, with strong troubleshooting and problem-solving skills. Responsibilities include user support, system configuration, and ensuring compliance with security protocols. Competitive compensation and benefits offered.

Qualifications

• 6–8 years of experience with Microsoft Dynamics 365 Finance and Operations.
• Strong troubleshooting and problem-solving skills related to technical issues.
• Experience in configuring and maintaining ERP systems.

Responsibilities

• Provide day-to-day technical support for Dynamics 365 F&O.
• Assist in configuring and maintaining relevant modules.
• Support system upgrades and ensure minimal business disruption.

Skills

Microsoft Dynamics 365 Unified Operations – Technical

Microsoft Dynamics 365 Supply Chain Management

Microsoft Dynamics 365 Finance

Microsoft Dynamics AX 2012 – Technical

Microsoft Dynamics AX 2012 – Administration

Job description

Dynamics 365 Finance & Operations Technical Consultant

Support & Troubleshooting
• Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O.
• Troubleshoot and escalate issues as necessary to ensure prompt and effective resolution.
• Handle incident and service requests in line with service level agreements (SLAs).

System Configuration & Maintenance
• Assist in configuring and maintaining modules within Dynamics 365 Finance & Operations and Project Operations (including Finance, Supply Chain, and Human Resources).
• Perform regular system checks, updates, and optimizations to ensure peak system performance.

System Enhancements & Process Improvement
• Assist in designing, testing, and implementing new features, functionalities, or integrations within Dynamics 365 F&O.
• Collaborate with developers and technical teams to support system customizations and integrations.

Version Upgrades & Patches
• Support system upgrades, patches, and new releases of Dynamics 365 F&O.
• Ensure minimal business disruption and smooth transitions during upgrade processes.

Compliance & Security
• Ensure implementation of security protocols and adherence to compliance standards and financial regulations within the system.

Competencies

• Microsoft Dynamics 365 Unified Operations – Technical
• Microsoft Dynamics 365 Supply Chain Management
• Microsoft Dynamics 365 Finance
• Microsoft Dynamics AX 2012 – Technical
• Microsoft Dynamics AX 2012 – Administration

Experience

6–8 years