Dynamics 365 Business Central Operations Manager

BDO; Ottawa; On-site; CAD 140,000 - 210,000; Full time

Job summary

Scotiabank is seeking a Senior Manager, Business and Wealth Transition (BWT) to lead integration of total wealth solutions for UHNW families and business owners. The role requires coordinating with RMs, TOE, and external advisors to deliver tailored plans and strategic guidance.

You will supervise complex wealth transitions and contribute to growth initiatives across the Advanced Planning and Services team.

Qualifications

• University degree required.
• CPA Canada In-Depth Tax Program or MTax preferred.
• 10+ years of experience delivering advanced planning/consulting for UHNW families or business owners.

Responsibilities

• Lead delivery of integrated total wealth solutions and provide strategic advisory support to UHNW families and business owners.
• Coordinate with Relationship Managers, internal subject matter experts, and external professionals to develop tailored wealth plans.
• Develop and present client-specific scenarios using planning tools and collaborate with Team of Experts and Senior Total Wealth Planners.
• Support awareness and education of advanced planning offerings and help grow UHNW client relationships.

Education

University degree

Job description

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Manager, Business and Wealth Transition (BWT) plays a pivotal role within the Advanced Planning and Services team. This position is responsible for delivering integrated, total wealth planning solutions and strategic advisory support to Ultra High Net Worth (UHNW) families and business owner clients.

The BWT Senior Manager leads comprehensive wealth planning consultations, orchestrates collaboration among internal and external subject matter experts, and delivers tailored recommendations. These efforts are designed to deepen existing UHNW client relationships and support the acquisition of new UHNW clients.

Role Responsibilities

1. Lead Delivery of Integrated Total Wealth Solutions

• Engaging in consultation meetings with clients or prospects and their Relationship Managers (RMs) to identify life transition events in their business and/or personal wealth.
• Leading the discovery process to uncover client goals related to business transition, ownership structures, family financial security, continuity, and legacy.
• Conducting high-level assessments to understand the current state, including reviewing key personal and corporate information and relevant documents.
• Where appropriate, performing deeper discovery and analysis, which may require coordination with clients’ external professionals to identify short- and long-term gaps and opportunities, and presenting client specific recommendations with a Total Wealth solution lens.
• Preparing alternative strategies and scenarios using planning software and other tools, as needed.
• Providing guidance and direction on complex issues to the Team of Experts (TOE) and Scotiabank Senior Total Wealth Planners (STWPs) in support of advance wealth plan development.

2. Promote Awareness, Engagement, and Education of the Advanced Planning and Services Offering

• Proactively communicating the value of UHNW planning and business transition as part of Scotiabank’s total wealth solutions, both internally and externally.
• Providing regional support through the delivery of presentations, conference calls, and one‑on‑one engagements with Relationship Managers, Wealth Advisors, and Team of Experts.
• Reinforcing key messaging and strategies developed by the Advanced Planning and Services team.
• Supporting the development and/or delivery of clients and prospect events.
• Assist in identifying and targeting clients who would benefit from Advance Planning and Services.
• Collaborating with local sales management leaders to raise awareness and identify opportunities to promote the Advance Planning and Services offering.

3. Strengthen Local Relationships to Enhance BWT Delivery

• Developing a deep understanding of TOE capabilities and cultivating strong working relationships with local partners.
• Coordinating the integration of TOE members into relevant planning engagements, including: Insurance Consultants, Will & Estate Planners, Trust Officers, Philanthropy Specialists, Private Bankers, Insurance Financing Specialists, Debt & Equity Financing Specialists, and Commercial Bankers.
• Establishing and managing relationships with external specialists such as niche tax advisors, business consultants, business valuators, family facilitators, and legal professionals; and engaging them as needed in the advance wealth planning process.

4. Contribute to the Success and Growth of the BWT Team

• Assisting in the development and refinement of processes, policies, and tools to continually enhance the advance wealth planning offering.
• Actively participating in team learning initiatives and contributing to team performance goals.
• Building strong working relationships across the team and with key business line and Scotiabank stakeholders.
• Ensuring consistent and exceptional client experience across all engagements.
• Fostering a culture of open and honest communication, collaboration, and continuous improvement.
• Participating actively in team meetings and touchpoints to share insights and feedback.
• Encouraging innovation and the generation of new ideas and approaches.
• Sharing best practices, knowledge and expertise to support the development of team members.
• Creating and executing a meaningful personal development plan.

The ideal candidate must have the following:

• University degree;
• CPA Canada In-Depth Tax Program or MTax degree; and
• At least ten years of experience delivering advanced planning solutions, and/or consulting, to business owners and/or Ultra High Net Worth families.

It is preferable that the ideal candidate have the following:

• Family Enterprise Advisor (FEA) Program
• Other professional designations (e.g., TEP, CLU, CFA, CBV, CAIA).
• Advanced Tax Issues for the Owner-Managed Business Course
• Life Insurance license

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.