Dynamic Service Advisor - Automotive Customer Experience

Honda Queensway; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading automotive group in Toronto is seeking a Service Advisor to assist customers with their service appointments. The ideal candidate will have 1-2 years of experience in customer service and a passion for providing exceptional service. Responsibilities include liaising with technicians, ensuring customer satisfaction, and maintaining communication throughout the service process. Join a family-operated organization that values personal growth and inclusivity.

Benefits

Competitive benefits and compensation plan

Ongoing training and support

Family-like culture

Qualifications

• 1-2 years of customer service experience.
• Service Advisor experience is considered an asset.
• Possess a valid driver's license and a clean driving record.

Responsibilities

• Assist customers attending their service appointments.
• Provide high-level quality customer service.
• Keep customers updated regarding their service appointments.

Skills

Customer service experience

Interpersonal skills

Team player

Organizational skills

Time management skills

Tools

DMS - PBS

Job description

A leading automotive group in Toronto is seeking a Service Advisor to assist customers with their service appointments. The ideal candidate will have 1-2 years of experience in customer service and a passion for providing exceptional service. Responsibilities include liaising with technicians, ensuring customer satisfaction, and maintaining communication throughout the service process. Join a family-operated organization that values personal growth and inclusivity.