Dynamic Office Coordinator – Volunteer Resources

IWK Health; Halifax; On-site; CAD 33,000 - 41,000; Full time

Job summary

IWK Health in Halifax is seeking an Office Coordinator (Casual Relief) to provide administrative support to the Volunteer Resources department. This role serves as the primary contact for inquiries about onboarding, opportunities, and in-kind donations, while directing callers to the correct team member in a professional manner.

The position requires a recognized office administration credential and at least 3 years of experience, with strong confidentiality, drafting, minute-taking, and

Qualifications

• Graduate of a recognized office administration program/business program/secretarial program.
• Minimum 3 years of administrative experience OR a combination of equivalent education, training, and experience.
• Advanced working knowledge in the use of modern office practices, time management, and technology.
• High-level proficiency with integrated computer applications such as SAP, volunteer management databases, MS Office Suite, Outlook, Excel and Internet.
• Excellent verbal and written skills.
• Demonstrates high degree of, confidentiality and discretion.
• Proficiency in drafting correspondence and minute-taking.
• Effectively determines day-to-day priorities.
• Able to multi-task and adjust to changing priorities.
• Ability to use problem-solving techniques to resolve situations.
• Proven ability to work in a team environment but also independently.

Responsibilities

• The Office Coordinator provides administrative support to a department and team members within the IWK Health Centre.
• The incumbent functions as a primary point of contact for the team responding to general information requests related to the work of the Volunteer Resources department, or referring calls to others as appropriate.
• Handle inquiries about volunteer onboarding, volunteer opportunities, in kind donations etc.
• The office coordinator is the first point of contact for everyone who accesses the Volunteer Resources department and they must be able to quickly adapt to changing priorities in their work.
• Direct people to the correct team member in an efficient and professional manner.
• Confidentiality is a cornerstone of the work in Volunteer Resources for all team members and is expected at all times.
• The Office Coordinator is required to have high-quality organizational and communication skills.

Skills

Office administration

Time management

Communication skills

Confidentiality

Problem-solving

Teamwork

Multi-tasking

Drafting correspondence

Minute-taking

Education

Office administration diploma

Tools

SAP

Volunteer management databases

MS Office Suite

Outlook

Excel

Internet

Job description

IWK Health in Halifax is seeking an Office Coordinator (Casual Relief) to provide administrative support to the Volunteer Resources department. This role serves as the primary contact for inquiries about onboarding, opportunities, and in-kind donations, while directing callers to the correct team member in a professional manner.

The position requires a recognized office administration credential and at least 3 years of experience, with strong confidentiality, drafting, minute-taking, and