Drug Database Associate - Contract 12 months - Express Scripts Canada

Cigna Health and Life Insurance Company; Mississauga; Hybrid; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive compensation

Benefits and pension plan

Flexible work options

Wellness programs

Job summary

Express Scripts Canada, a Cigna company, is seeking a Drug Database Associate on a 12-month contract in Mississauga, ON. Hybrid work arrangement with responsibilities to update and maintain the drug price/database file using multiple sources and knowledge from retail pharmacy.

The role requires a pharmacy technician/assistant background, strong Excel skills, and the ability to work both independently and within a team. Competitive compensation and benefits offered.

Qualifications

• Post graduate diploma required.
• Graduate from a Pharmacy Technician/Assistant program with experience in retail pharmacy.
• Previous experience in drug pricing or a Pharmacy Benefit Manager preferred.
• Effective organizational and time management skills to meet firm turnaround times.
• Critical thinking for decision making.
• Team player but able to work independently.
• Meticulous attention to detail and processes in place.
• Superior analytical and problem-solving skills.
• Advanced MS Excel skills.
• Bilingualism (French & English) is an asset.

Responsibilities

• Maintains product and price information for drug and medical supplies items.
• Applies provincial coverage and price changes from source files; loads data into the database.
• Participates in system testing and functionality enhancements.
• Performs quality assurance checks on peers’ tasks for data accuracy.
• Responds to Provider and Customer inquiries regarding drug database information.
• Supports internal teams in resolving drug pricing related issues.
• Contributes to projects within the Drug Pricing Services area.

Skills

Advanced MS Excel

Organizational & time management

Critical thinking

Team player

Analytical and problem-solving

French & English bilingual

Post graduate diploma

Pharmacy Technician/Assistant program

Education

Post graduate diploma

Pharmacy Technician/Assistant program

Job description

Job Title: Drug Database Associate - Contract 12 months
Location: Mississauga, ON
Employment Type: Contract
Reason for Vacancy: Replacement
Work Arrangement: Hybrid
Department Name: Drug Plan Management Team
Pay Type: Hourly
Pay Range: $25.00 to $30.00. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary

Through the work of the Drug Pricing Services team, Express Scripts Canada offers its customers access to a comprehensive drug product and price file database of drug identification numbers (DINs) and drug prices for drug claim adjudication. The primary function of the Drug Database Associate is to update and maintain ESC’s database, leveraging multiple sources, using their knowledge and experience from retail pharmacy.

Key Responsibilities

• Performs the scheduled tasks required to maintain product and price information for drug and medical supplies & equipment items while ensuring contract requirements are met for accuracy and timeliness.
• Uses documented processes to apply provincial coverage and price changes from source files for each field in the database and performs data loading in system.
• Participates in the maintenance of various programs and functionalities in ESC’s systems.
• Performs quality assurance checks on peer’s tasks to ensure data accuracy.
• Demonstrates understanding of various sources leveraged for database maintenance; identifies exceptions or errors and undertakes necessary steps to resolve.
• Responds to and resolves Provider and Customer inquiries regarding drugs and medical supplies & equipment database information.
• Supports internal teams in resolution of drug pricing related issues.
• Contributes to completion of projects and programs in area of expertise.
• Participates in system testing and analysis in support of new functionality, new system processes, and business rules changes.
• Participates in problem resolution, process improvements and process changes, as required.
• Applies knowledge and expertise to resolve complex situations and understand impact and implications for business processes, expanding beyond the scope of Drug Database.
• Completes day-to-day Provider Data tasks without immediate supervision, but has ready access to support and advice from more experienced team members.
• Tasks involve a degree of forward planning and anticipation of needs/issues.

What We’re Looking For

• Post graduate diploma.
• Graduate from a Pharmacy Technician/Assistant program with experience in retail pharmacy.
• Previous experience working in drug pricing or in a Pharmacy Benefit Manager preferred.
• Effective organizational and time management skills to meet firm turnaround times.
• Critical thinking for decision making.
• Team player also able to work independently.
• Meticulous attention to detail and processes in place.
• Superior analytical and problem-solving skills.
• Advanced MS Excel skills.
• Bilingualism (French & English) is an asset.

Why Join Us?

• Competitive compensation, benefits and pension plan.
• Career development and advancement opportunities.
• A culture that celebrates innovation and collaboration.
• Flexible work options and wellness programs.

Pre-Employment Requirements

• All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy.
• Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations.
• Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.
• Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

Internal Applications Deadline

August 26, 2026

About Express Scripts Canada (additional details)

Express Scripts Canada is a Cigna company Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products. Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors. It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required. We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment. We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. If you require accommodation in completing the online application process, please email: [e-mail] Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.