Drug Access Facilitator

Hamilton Health Sciences; Hamilton; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading healthcare provider in Hamilton, Ontario is seeking a Drug Access Facilitator. This role involves advocating for patients to secure drug funding and financial assistance, coordinating documentation with prescribers, and ensuring effective pharmacy operations. Candidates must have at least 2 years of retail pharmacy experience and be registered with the Ontario College of Pharmacists. Proficiency in the Kroll system and communication skills are essential for success.

Qualifications

• Minimum of two years prior retail pharmacy experience within the last 5 years.
• Demonstrated ability to interact with patients and members of the public.
• Strong organizational skills and ability to prioritize workload.

Responsibilities

• Act as an advocate for the patient in securing drug funding.
• Liaise with prescriber and pharmacy to ensure required documentation.
• Coordinate delivery of medications as needed.

Skills

Retail pharmacy experience

Proficiency in Kroll Computer System

Communication skills

Organizational skills

Chemotherapy preparation experience

Education

Completion of a recognized college level Pharmacy Technician Program

Registration with the Ontario College of Pharmacists as a Pharmacy Technician (RPhT)

Tools

Word processing software

Spreadsheet software

Email systems

Job description

Unit Summary

The Pharmacy Department at the Juravinski Cancer Centre effectively manages drug therapy for positive patient outcomes and is committed to oncology pharmaceutical care. Patient focused health care empowers pharmacist participation in both retail and general oncology settings. Working toward integration with the primary care teams, this allows for maximization of the pharmacists clinical role and provides enhanced pharmacy technician roles in drug distribution.

Position Summary

As a Drug Access Facilitator in the retail pharmacy, the incumbent will act as an advocate for the patient, working with them to secure drug funding and financial assistance through ODB, private insurance, and manufacturer-sponsored compassionate programs. The Drug Access Facilitator will liaise with the prescriber and pharmacy to ensure that all required documentation is in place, and will assist with coordinating delivery of medications when required. The Drug Access Facilitator will also identify patients who have their prescriptions filled at specialty pharmacies in an effort to have them transfer their non-compassionate prescriptions to the retail pharmacy.

Schedule Work Hours

Monday to Friday; days

Qualifications

• Minimum of two years prior retail pharmacy experience (within the last 5 years)
• Demonstrated proficiency in the Kroll Computer System
• Demonstrated ability to interact with patients and members of the general public on issues of professional practice
• Demonstrated effective communication skills (verbal and written)
• Strong organizational skills and ability to prioritize workload
• Experience in Chemotherapy preparation an asset
• Hospital pharmacy experience preferred
• Knowledge of word processing, spreadsheet, and e-mail systems are an asset

Candidates must have completed the following requirements related to registration with the Ontario College of Pharmacists prior to the application to this posting. No candidate will be successful to this position unless the candidate has completed all of the following :

• Completion of a recognized college level Pharmacy Technician Program
• Registration with the Ontario College of Pharmacists as a Pharmacy Technician (RPhT)

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All Internal applicants may apply online through the Careers website or by submitting a Competition Application Form. External applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact the Human Resources Service Centre at 1-877-667-2700 for assistance. If the applicant requires a specific accommodation because of a disability during the interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note : the circumstances around an employee's exit will be considered prior to an offer of employment.

Proficiency in both Official Languages, French and English, is considered an asset