Donor Relations Manager

Israel Cancer Research Fund (ICRF) - Toronto; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A nonprofit organization dedicated to cancer research is looking for a Donor Relations Manager to oversee the Toronto office's operations. This role involves managing donor databases, event coordination, and supporting fundraising initiatives. The ideal candidate will have a Bachelor's degree and extensive experience in nonprofit management. This hybrid position offers a dynamic work environment focused on community engagement and donor relations.

Qualifications

• 3–5 years of administrative or office management experience, preferably in a nonprofit.
• Proven track record in event coordination and logistics.
• Experience handling confidential donor information.

Responsibilities

• Manage daily office operations and correspondence.
• Support the CEO with meeting coordination and travel arrangements.
• Maintain accurate donor and event records in the CRM system.
• Assist in the planning and execution of fundraising events.
• Manage event logistics and communications.

Skills

Exceptional organizational skills

Excellent communication skills

Proficient in Microsoft Office Suite

Experience with CRM systems

Ability to multitask

Education

Bachelor’s degree in Nonprofit Management or related field

Tools

Donor Perfect

Salesforce

Canva

Mailchimp

Job description

About the Company

The Israel Cancer Research Fund (ICRF) is dedicated to supporting the best and brightest scientists conducting cancer research in Israel. With a strong presence across North America, ICRF funds groundbreaking research that contributes to global progress in the prevention, diagnosis, and treatment of cancer. The Toronto Chapter plays a vital role in fundraising, donor engagement, and community outreach to advance ICRF’s mission.

About the Role

The ICRF Toronto Donor Relations Manager reports to the CEO and will provide high-level administrative, operational, and logistical support to ensure the efficient functioning of the Toronto office. This individual will play a key role in event coordination, donor database management, communication with volunteers and board members, and assisting with fundraising initiatives. The ideal candidate is detail-oriented, proactive, and thrives in a mission-driven, fast-paced nonprofit environment. This role is based in Toronto and will be a hybrid of office and remote work.

Responsibilities

• Manage daily office operations, including scheduling, correspondence, and general inquiries.
• Support the CEO with meeting coordination, travel arrangements, and calendar management.
• Prepare and maintain board materials, meeting minutes, and reports.
• Maintain filing systems and organizational documents (digital and physical).
• Maintain accurate donor and event records in the CRM system, Donor Perfect.
• Process donations, issue tax receipts, and ensure data integrity.
• Generate donor reports and assist with stewardship and acknowledgment communications.
• Assist in the planning and execution of fundraising events, galas, and donor receptions.
• Manage event logistics, including vendor coordination, guest lists, invitations, and on-site support.
• Support donor and community communications, including newsletters, social media posts, and website updates.
• Liaise with volunteers, board members, and community partners.
• Assist in creating promotional materials and donor correspondence.
• Manage and implement tribute card program.
• Process invoices, reimbursements, and expense reports.
• Assist with budgeting and financial tracking.
• Liaise with the national office and external vendors as needed.

Qualifications

• Education: Bachelor’s degree in Nonprofit Management, Business Administration, Communications, or related field (or equivalent combination).
• Minimum 3–5 years of administrative or office management experience, preferably in a nonprofit or fundraising environment.
• Experience with donor databases (CRM systems) such as Donor Perfect, Raiser’s Edge or Salesforce.
• Proven track record in event coordination and logistics.
• Experience handling confidential donor information and working with senior leadership or boards.

Required Skills

• Exceptional organizational and multitasking skills with strong attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Familiarity with Canva, Mailchimp, and social media management tools is an asset.
• Ability to work both independently and collaboratively in a team environment.
• Demonstrated commitment to ICRF’s mission and values.