Domino's Shift Manager

Domino's Pizza Canada; Cranbrook; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pizza company in Alberta seeks a Shift Manager to lead and motivate a team in a dynamic environment. The ideal candidate will have strong customer service skills, experience in team leadership, and be flexible in working various shifts. Competitive wages and benefits are offered, including opportunities for career advancement and a supportive work culture.

Benefits

Flexible Schedules

Competitive Wages

Health Benefits

Free Uniforms

Store Discounts

Paid Training

Career Advancement

Supportive Work Environment

Qualifications

• 16 Years of Age
• Ability to communicate effectively with customers in English
• Experience leading a team of 3 to 30 during shifts
• Flexibility to work various shifts, including weekends and holidays

Responsibilities

• Ensure exceptional guest experiences by providing high-quality service and products.
• Manage the shift, ensuring the team has the tools needed to succeed.
• Lead a team of 3 to 30 employees during your shift.

Skills

Team Leadership

Customer Service

Multi-tasking

Communication

Job description

Overview

Join Our Team at Domino's! The Shift Manager role is an exciting opportunity to lead a team in a fast-paced environment. Wages start at $19.25 per hour and go up to $21.75 per hour. Managers also receive tip sharing that ranges from $2 to $3.50 per hour. We are looking for a passionate and experienced Shift Manager who can contribute to a great work environment with strong judgment, math skills, and multi-tasking ability.

At Domino's, we pride ourselves on our team members and our team members take pride in Domino's Pizza. Our people come first and we strive to be the best pizza delivery company in the world by working together.

Your Role in the Domino's Team

Responsibilities

• Customer Service: Ensure exceptional guest experiences by providing high‑quality service and products.
• Customer Service: Greet customers warmly, answer menu questions, and address service complaints promptly and professionally, turning negative situations into positive outcomes.
• Perform all duties of Customer Service Representatives and Delivery Drivers when needed.

• Restaurant Operations: Manage the shift, ensuring the team has the tools needed to succeed.
• Maintain critical standards of quality, service, and cleanliness.
• Operate the cash register and collect payments.
• Make fast, accurate, and consistent products while complying with all portion sizes, recipes, and baking procedures.
• Assist the team during busy periods, demonstrating readiness to help with service, food preparation, and other day-to-day operations.

• Team Leadership: Lead a team of 3 to 30 employees during your shift.
• Promote a respectful, fun, and motivating team culture.
• Exhibit integrity, honesty, and accountability in all situations.

Benefits

• Flexible Schedules: Part-time or full-time options.
• Competitive Wages: Earn competitive pay for all your hard work.
• Health Benefits: Access to health insurance and wellness programs.
• Free Uniforms
• Store Discounts
• Paid Training: Participate in our Management Development Program.
• Career Advancement: Opportunities to advance within the company, including potential to become a franchise owner.
• Supportive Work Environment: A team that values honesty, transparency, and accountability.

Requirements

• 16 Years of Age
• Ability to communicate effectively with customers in English
• Experience leading a team; you will manage a staff of 3 to 30 during your shift
• Flexibility to work various shifts, including weekends and holidays

About the Company

Join the Domino's Family! Since 1963, Domino's has grown to be the #1 pizza company in the world. Our people are our most important ingredient, and we strive to create an awesome work environment where everyone can thrive.

By joining our team, you’ll be on the front lines of a company focused on innovation, quality, and positive community impact. Every role contributes to our mission of bringing joy to customers and shaping a better future.

Domino's is dedicated to fostering an inclusive environment and ensuring accessibility for individuals with disabilities. If you require accommodation during the recruitment process, please inform us when you apply. Job applicants may be applying to an independently owned and operated Domino's restaurant franchise, and all hiring decisions will be made by the franchisee.