Domino's General Manager

Domino's Pizza Canada; Trail; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading pizza delivery company in Trail is seeking a passionate General Manager to oversee operations and ensure exceptional customer service. Responsibilities include managing staff, developing strategies, and achieving financial goals. Competitive wages range from $24-$28 per hour with additional tip sharing. Join a fun and supportive work environment dedicated to creating a positive impact in the community.

Benefits

Flexible Schedules

Competitive Wages

Health Benefits

Free Uniforms

Store Discounts

Paid Training

Career Advancement

Supportive Work Environment

Qualifications

• Must be 18 years of age.
• Effective communication with customers in English.
• Flexibility to work various shifts, including weekends and holidays.
• Access to a reliable vehicle, with insurance and a valid driver’s license.
• Experience in leading a team.

Responsibilities

• Ensure exceptional guest experiences by providing high-quality service.
• Manage restaurant operations and staff during shifts.
• Oversee sales goals and financial responsibilities.
• Develop and implement strategies to achieve business objectives.

Skills

Customer service

Leadership

Financial management

Communication

Problem-solving

Job description

Join Our Team at Domino's!

Wages range from $24-$28 per hour and tip sharing with in‑store staff adds another $4-$8 per hour.

Ready to lead the world’s best pizza delivery company to even greater heights? At Domino’s, we’re dedicated to great food, flexible schedules, and creating a fun, supportive work environment.

We’re looking for a passionate and experienced General Manager who is ready to make a difference. This role requires someone with excellent judgment, strong math skills, and the ability to multi‑task in a fast‑paced environment.

At Domino’s, we pride ourselves on our team members, and our team members take pride in Domino’s Pizza. Being the best pizza delivery company in the world takes exceptional team members working together. At Domino’s Pizza, our people always come first!

Your Role in the Domino’s Team

Customer Service

• Ensure exceptional guest experiences by providing high‑quality service and products.
• Greet customers warmly, whether on the phone or in person, and answer menu questions.
• Address guest service complaints promptly and professionally, turning negative situations into positive ones.
• Perform all the duties of the Customer Service Representatives and Delivery Drivers when needed.

Restaurant Operations

• Manage the shift, ensuring your team has the tools they need to succeed.
• Maintain critical standards of quality, service, and cleanliness.
• Schedule staff effectively, manage inventory, and maintain restaurant equipment.
• Operate the cash register and collect payments.
• Make fast, accurate, and consistent products while complying with all portion sizes, recipes, and baking procedures.
• Assist the team during busy periods or as needed, demonstrating a readiness to roll up your sleeves and help out with service, food preparation, and other day‑to‑day operations.

Team Leadership

• Lead a team of 3 to 30 employees during your shift.
• Recruit, train, and develop a diverse team.
• Promote a respectful, fun, and motivating team culture.
• Exhibit integrity, honesty, and accountability in all situations.

Financial Management & Compliance

• Oversee sales goals, inventory, cash, and other financial responsibilities.
• Complete all paperwork accurately to ensure compliance.
• Continuously develop and implement methods to increase sales and achieve targeted costs.

Strategic Planning

• Work with the Franchisee to set the restaurant’s goals and create a plan to achieve them.
• Develop and implement strategies to improve operational efficiency and meet business objectives.

Dough-lightful Perks

When you join the Domino’s team, you’ll enjoy a range of benefits designed to support your growth, well‑being, and work‑life balance. Here are some of the perks you can expect:

• Flexible Schedules: We offer schedules that fit your life, whether it’s part‑time or full‑time.
• Competitive Wages: Earn competitive pay for all your hard work.
• Health Benefits: Access to health insurance and wellness programs.
• Free Uniforms: Look sharp with our provided uniforms.
• Store Discounts: Enjoy discounts on delicious Domino’s products.
• Paid Training: Participate in our industry‑leading Management Development Program.
• Career Advancement: Excellent opportunities to advance within the company, including the potential to become a franchise owner.
• Supportive Work Environment: Work in a fun, dynamic setting with a team that values honesty, transparency, and accountability.

Requirements

• 18 years of age.
• Ability to communicate effectively with customers in English.
• Flexibility to work various shifts, including weekends and holidays.
• Access to a reliable vehicle that is insured and has a valid driver’s license.
• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people.

About the Company

Since 1963, we’ve grown from just one store to the #1 pizza company in the world. At Domino’s, our most important ingredient is our people! We’re not just about making and delivering great pizza—we’re about creating an awesome work environment where everyone feels valued and can thrive.

By joining our team, you’ll be on the front lines of a company that’s committed to innovation, quality, and making a positive impact in our communities. From perfecting our pizza recipes to providing excellent customer service, every role at Domino’s contributes to our mission of bringing joy to our customers and creating a better future for all. We can’t wait to hear from you!

Domino’s is dedicated to fostering an inclusive environment and ensuring accessibility for individuals with disabilities. If you require accommodation during the recruitment process, please inform us when you apply. Job applicants responding to this posting may be applying to an independently owned and operated Domino’s restaurant franchise, and all hiring decisions will be made by the franchisee.