Documentation Specialist

Grifols; Mississauga; On-site; CAD 60,000 - 90,000; Full time

Job summary

Grifols is seeking a Documentation Specialist to support the QA department in GMP documentation control, filing, tracking, and archiving. You will maintain databases for document tracking and support QA operations files in a highly regulated plasma supply chain.

The role focuses on ensuring accuracy, integrity, and regulatory compliance of controlled documents, with responsibility for monitoring and improving documentation processes in alignment with quality standards.

Qualifications

• Experience with quality management systems and regulatory requirements.
• Ability to interpret and enforce SOPs and related protocols.
• Proficiency with Microsoft Office and data tracking tools.

Responsibilities

• Maintain GMP document templates and tracking systems (SOPs, forms, protocols, reports).
• Oversee change control processes—track changes, circulate approvals, prepare docs.
• Support QA with document control activities across the GEPD plasma supply chain.
• Review SOPs per Canadian regulations and cGMP guidelines.
• Compile information for Documentation Lifecycle indicators within the Quality system.
• Define controls for document accuracy, integrity, availability, and legibility.

Skills

Quality management systems knowledge

SOPs & protocols understanding

Microsoft Office proficiency

Communication skills

Regulatory GMP understanding

Change & deviation management

Time management

Documentation practices

Attention to detail

Education

Bachelor's Degree in Health-related Sciences

Job description

Souhaitez-vous rejoindre une équipe internationale qui travaille à l'amélioration des soins de santé ? Voulez-vous améliorer la vie de millions de personnes ? Grifols est une entreprise mondiale de soins de santé qui, depuis 1909, travaille à l'amélioration de la santé et du bien-être des personnes dans le monde entier. Nous sommes leaders dans le domaine des médicaments dérivés du plasma et de la médecine transfusionnelle et nous développons, produisons et commercialisons des médicaments, des solutions et des services innovants dans plus de 110 pays et régions.

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Position title:

Documentation Specialist

Reports to:

Quality Management System Manager

Position Summary

The Documentation Specialist provides support to the QA department in controlling GMP documentation processing, filing, tracking and archiving. The individual maintains various data bases for document tracking and maintains QA operations file.

Position Objective

The Documentation Specialist is responsible for maintaining the document control system and monitoring, tracking, and recording all activities that directly or indirectly impact product quality, donor suitability, donor safety, plasma testing, and plasma warehouse operations. The role ensures that documentation processes are effectively managed and maintained in compliance with applicable quality and regulatory requirements.

The Documentation Specialist is also responsible for implementing appropriate controls to ensure the accuracy, integrity, availability, and legibility of all controlled documents, supporting the reliability of records and the overall effectiveness of the quality management system.

Position Responsibilities

• Maintain GMP document templates and tracking systems such as but not limited to: SOPs, forms, protocols and reports.
• Oversee the change control process, including but not limited to: tracking and coordinating changes, circulating requests for approval, preparing documents, distribution of approved changes
• Other related duties/responsibilities as required or assigned by the Quality System Manager. To ensure proper implementation of document control systems in GEPD plasma supply chain areas.
• Review SOPs related to Documentation Lifecycle Systems, following the guidelines established according to Canadian regulations and the guidelines established according to cGMP requirements and Good Documentation Practices.
• Ensure compile of all the information related to Documentation Lifecycle referred to Key Process indicators established for the Quality system.
• To define a system of control of documentation that ensures that documents within the Quality Management System should be regularly reviewed and kept up to date.
• Compile and prepare Grifols viral marker data for PPTA reporting.
• Perform assigned tasks by direct manager.

Required Skills, Qualifications And Experience

• Bachelor ‘s Degree in Health-related Sciences.
• Minimum two (2) years of Blood/plasma collection or pharmaceutical industry experience.
• Understanding of quality management systems and related regulations is required.
• Ability to understand, explain, follow, and enforce SOPs and protocols.
• Experience in change and deviation management preferred.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel).
• Understanding of Health Canada, FDA and EMA GMP regulations. Organized and able to manage time effectively.
• Ability to work within a highly regulated, labor intensive environment.
• Ability to understand, explain, follow, and enforce SOPs and protocols.
• Ability to plan, communicate and execute activities for the improvement of overall operations.
• Strong integrity and commitment to Quality and Compliance.
• Excellent oral and written communication skills to produce clear and concise factual findings and ability to present effectively to groups.

The salary range for this position is currently being assessed and will be disclosed upon completion of the compensation review process, in accordance with applicable transparency requirements.

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Location:

NORTH AMERICA : Canada : Mississauga:CAWINNIP - Winnipeg

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