Dock Manager

Guardteck Security; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading security services provider in Vancouver is seeking a Dock Master / Lead to oversee loading dock operations, ensuring smooth deliveries and efficient team management. Ideal candidates will have at least 2 years in a supervisory role, a valid security license, and strong communication skills. This position offers various benefits including Medical, Life, Dental, and Vision Insurance.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Qualifications

• Minimum 2 years in a leadership or supervisory role in logistics or loading dock operations.
• Experience with dock procedures and safety protocols.
• Legally entitled to work in Canada.
• Physically able to stand and lift up to 30 lbs.
• Fluency in English with excellent communication skills.

Responsibilities

• Lead and supervise Loading Dock Operators.
• Oversee all loading dock activities.
• Monitor systems for safety and efficiency.
• Conduct equipment inspections and maintain logs.
• Coordinate with vendors and delivery personnel.
• Train and mentor team members.
• Handle scheduling and delivery logistics.

Skills

Leadership

Customer service

Problem-solving

Communication

Multitasking

Education

British Columbia Security License

Occupational First Aid Level 1 or higher

Conflict Management and Resolution certification

Job description

Job Skills

Join Guardteck Security as a Dock Master / Lead and take charge of loading dock operations, ensuring deliveries run smoothly, safely, and efficiently while leading a team of Loading Dock Operators.

What You’ll Do :

• Lead and supervise Loading Dock Operators to maintain operational excellence.
• Oversee all loading dock activities, including traffic flow, access control, and deliveries.
• Monitor reservation systems, signalization, and CCTV for safety and efficiency.
• Conduct equipment inspections, maintain audit logs, and prepare accurate reports.
• Coordinate with vendors, delivery personnel, and internal teams to resolve issues.
• Ensure compliance with safety regulations and company policies.
• Train, mentor, and coach team members to deliver top-notch service.
• Handle scheduling, key / access management, and delivery logistics.

What We’re Looking For :

• Minimum 2 years in a leadership or supervisory role in logistics or loading dock operations.
• Experience with dock procedures, equipment, and safety protocols.
• Valid security license and Occupational First Aid Level 1 or higher.
• Conflict Management and Resolution certification.
• Strong report-writing and record-keeping skills.
• Legally entitled to work in Canada.
• Physically able to stand, walk, climb stairs, and lift up to 30 lbs.
• Fluency in English (verbal and written) with excellent communication skills.

Skills That Will Make You Shine :

• Exceptional leadership and team management skills.
• Outstanding customer service and professional demeanor.
• Ability to multitask and stay calm under pressure.
• Strong problem-solving and decision-making abilities.Attention to detail and high situational awareness.
• Proficient with computers, emails, and reporting software.
• Ability to enforce rules and safety regulations tactfully and consistently.

Certification Requirements (All)

British Columbia Security License

Additional Information / Benefits

Benefits : Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance