diversity manager

Rosso Coffee Roasters; Calgary; On-site; CAD 35,000 - 40,000; Full time

Job summary

A local coffee company in Calgary is seeking a Cafe Manager to oversee store operations, enhance customer satisfaction, and maintain high-quality standards. The ideal candidate possesses strong leadership and communication skills and is willing to work additional hours as needed. The position offers competitive salary and benefits including dental and extended health care.

Benefits

Dental care

Extended health care

Qualifications

• Strong leadership skills needed to guide teams.
• Ability to create a motivating environment for staff.
• Excellent communication skills required.

Responsibilities

• Oversee store operations including staffing and customer satisfaction.
• Conduct evaluations and training for team members.
• Communicate company goals effectively to the team.

Skills

Strong leadership

Ability to motivate teams

Good communication

Job description

Job details

Title posted on indeed.com - Cafe Manager

Posted on October 28, 2025 by Employer details Rosso Coffee Roasters

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Overview

As a Cafe Manager, your Rosso store will be an important part of the local community. You'll oversee store operations, including staffing, customer satisfaction, product quality, financial performance, security and safety, and you will lead a team committed to creating a welcoming environment.

Key Job Functions

• Reports directly to District Manager and collaborates with owners.
• Maintain Rosso standards in customer service, quality control, food safety, and store cleanliness.
• Ensure sales goals are met.
• Lead, delegate, motivate, and guide the team to accomplish store goals and company objectives.
• Foster a customer-first attitude and deliver legendary customer service.
• Act as liaison between store staff and corporate.

Responsibilities

• Opening and closing procedures.
• Hiring/firing; training new and existing staff.
• Creating store schedules on time and in line with salary budgets.
• Placing store orders and ensuring items are properly stocked.
• Conducting staff evaluations, disciplinary actions, and testing where applicable.
• Delivering daily feedback on store performance and operations.
• Communicating company direction clearly to the store team.
• Promoting customer feedback.

Qualifications / Requirements

• Strong leadership
• Ability to motivate teams
• Good communication
• Willing to work additional hours when needed

Benefits

• Dental care
• Extended health care

Work Location

• Location Calgary, AB
• Work location On site
• Salary $35,000 to $40,000 per year
• Terms of employment: Full time
• Starts as soon as possible
• Vacancies: 1

View the full job posting on indeed.com

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Notes

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