District Manager (Ottawa & Surrounding Area)

Circle K; Toronto; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Group Insurance Program

Pension Plan

Share Purchase Plan

Paid Time Off

Training and Development

Recognition and Rewards

Mentorship Program

Scholarship Program

Job summary

Circle K is seeking a District Manager to oversee 10–14 stores in the Ottawa area and surrounding regions. You will drive sales and profitability by coordinating store operations, promotions, and brand standards with QSR partners and corporate teams.

The role requires 3–5 years of retail management experience, strong leadership and communication skills, and a focus on customer service. A Bachelor’s degree or equivalent experience is preferred; travel within the district is expected.

Qualifications

• 3–5 years of retail management experience.
• Proven track record in retail or food services.
• Demonstrated leadership, good communication, self-directed and customer service oriented.

Responsibilities

• Prioritize customer service and resolve escalated concerns.
• Conduct district meetings and training initiatives for store operators.
• Supervise store operations, housekeeping, stock levels and policies.
• Monitor sales, pricing and promotions.
• Participate in recruitment and development of staff.
• Implement security, health and safety programs.
• Ensure compliance with government regulations and contracts.
• Audit banking and financial information at store level.
• Minimize loss through inventory control and shrink reduction.
• Oversee P&L, CTO, top-line sales, and contract execution.
• Support merchandising, store sets and renovations.
• Coordinate with management to ensure operational compliance with brand standards.
• Collaborate with Tim Hortons and Circle K teams on licensed coffee operations.
• Communicate reports to appropriate stakeholders.
• Coordinate external service providers.
• Handle special projects as assigned.

Skills

Leadership

Communication

Customer service

Self-directed

Education

Bachelor’s Degree in business/marketing

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

JOIN OUR TEAM!

At Couche-Tard/Circle K,our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.Are you ready to grow your career? Let’s grow together!

District Manager

Department: Operations

Location: Ottawa & Surrounding Areas, ON

Type of employment: Permanent, Full Time (40 hours)

Reason for Posting: Replacement Position

Salary: $55,000 - $60,000

THE ROLE

This role is pivotal to the success including growing sales and profits in individual business units. You will oversee the efficient and profitable operation of approximately 10-14 stores. You will act as a liaison between our stores and Support Office working in partnership with our QSR Branded Managers, Corporate Store Managers, and our Business Partners to oversee the effective execution of company directed programs, promotions and marketing initiatives.

WHAT YOU’LL DO

Excited to embark on a journey with us? Here’s a breakdown of the key responsibilities in this role:

• Prioritize customer service, engagement and expediently resolve escalated customer concerns.
• Conduct district meetings, deliver training initiatives and inform store operators of directives.
• Supervise store operations, housekeeping, stock levels, and enforce corporate policies and procedures.
• Monitor sales, competitive pricing, promotional programs.
• Actively participate in recruitment, selection and development of store operators and corporate managers.
• Execution of all security, mystery shop, health and safety programs.
• Ensure company standards are maintained at each site and that government legislation such as Health and Safety and WSIB are followed.
• Audit banking and other financial information at the store level.
• Minimize loss prevention by enforcing inventory control, levels, turns and theft investigation.
• Responsible for P&L, CTO responsibilities, top line sales achievement and contract execution.
• Follow merchandising programs, store sets, and participating in store renovations.
• Align with Branded Market Manager to ensure operational compliance with Subway Restaurants.
• Collaborate with Tim Hortons’ representatives and Circle K’s Agents to manage the licensed coffee business.
• Ensure operational compliance with Tim Hortons’ coffee standards, promotions and inventory management.
• Communicate all required information and reports to proper channels.
• Contact and control outside services.
• Any special projects as directed.

WHAT YOU’LL NEED

We want you to join our team! Here’s what we’re looking for:

Education:

• Bachelor’s Degree in business, marketing or related field preferred, or equivalent experience.

Experience:

• Requires a minimum of 3-5 years of retail management experience.
• Proven track record of success in a retail or food services environment, and a thorough understanding of the industry.
• Must have demonstrated leadership ability, good communication skills, be self-directed and customer service oriented.

Knowledge and skills:

• Must be proficient in Microsoft Word, Excel, and PowerPoint.
• A current valid driver’s license with a clean abstract is required to operate company vehicle

WHY YOU SHOULD WORK HERE:

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you’re not just getting a job – you’re becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here’s why you’ll love working with us:

Benefits package:

• Group Insurance Program : Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
• Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
• Share Purchase Plan : Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
• Paid Time Off : Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks:

• Training and Development : Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
• Recognition and Rewards : We celebrate our team’s achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
• Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
• Scholarship Program : Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We’re committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

Circle K values diversity in the workplace and encourages applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request in all aspects of the selection process. We use artificial intelligence (AI) to match job profiles with job requirements as part of our recruitment process. This position reflects anopen vacancy.

Circle K values diversity in the workplace and encourages applications from the following designated groups: women, aboriginal peoples, persons with disabilities and members of visible minorities. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request in all aspects of the selection process.