District Manager

Torrid; Edmonton; On-site; CAD 82,000 - 113,000; Full time

Benefits offered by this job

Employee discount

ESPP

Bonus potential

Volunteer time allowance

Job summary

The Torrid District Manager role is based in Edmonton, AB, with extensive travel to stores in AB, MD, and SK. You will lead Store Managers to deliver the Torrid Experience and drive district sales.

You will coach, lead by example, and hold teams accountable while ensuring store environments meet visual and operational standards. Frequent travel and strong leadership are essential.

We offer competitive compensation, employee discounts, and growth opportunities within Torrid's inclusive culture.

Qualifications

• 5+ years in specialty/apparel management.
• 1-2 years as District Manager or equivalent.
• Strong communication and leadership abilities.

Responsibilities

• Provide coaching to store managers to deliver Torrid Experience.
• Schedule staff and optimize floor coverage.
• Maintain appealing store environments and standards.
• Recruit, hire, and retain talent aligned with Torrid culture.
• Monitor KPIs, sales, and payroll while visiting stores quarterly.
• Ensure policy compliance and loss prevention.
• Travel frequently to stores as required.

Skills

District management

Leadership

Education

High school diploma

Job description

The Torrid District Manager role is based in Edmonton, AB, with extensive travel to stores in AB, MD, and SK provinces.

At Torrid, we're committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

The Torrid District Manager leads Store Managers to provide a superior Torrid Experience to customers and to the store team. The DM will coach, lead by example and accountability, to work efficiently, and maximize store and district sales.

What You’ll Do:

• Provide immediate feedback and coaching to ensure the team is providing the Torrid Experience to every customer.
• Coach store leaders on effectively scheduling staff and monitoring floor coverage to maximize selling.
• Ensure the store environment is appealing to customers and visual merchandising company standards are adhered to.
• Minimize turnover by hiring and retaining qualified people that are career focused and fit the Torrid culture.
• Communicates business objectives and provides feedback to the store teams regarding their business/financial results.
• Lead diligently and pragmatically in the execution of the company vision, Torrid's initiatives and the day-to-day operations.
• Ensure store compliance with all company policies and procedures including but not limited to operational, merchandising, financial, administration, compensation, safety, salary and loss prevention policies and procedures.
• Visit each store regularly, provides documented visit recaps a minimum of once per quarter, and audits procedures accordingly.
• Ensure that all stores achieve sales plans and/or comp sales goals.
• Deliver District KPI performance, manage payroll hours and shrink performance within company guidelines and goals.
• Perform other job duties as needed.

What You’ll Need:

• 5+ years of specialty/apparel management experience and at least 1-2 years as District Manager or equivalent.
• Knowledge of women's fashion is a must and knowledge of fashion for Torrid targeted market and plus-size customer needs is preferred.
• Minimum of high school diploma or GED. College degree a plus.
• Illustrates a dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
• Strong communication skills including ability to work in a team environment, give honest, direct feedback and is a solid verbal and written communicator.
• Upholds and furthers Torrid's culture and values. Inquisitiveness and open mind regarding fashion trends.
• Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
• Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues.
• Flexible and adaptive to environment, ideas, changes and challenges.
• Able to travel frequently.
• Regularly required to sit, stand, bend and lift/move up to 10 pounds. May lift/move up to 50 pounds occasionally.

What You’ll Get:

• A culture where people are accepted and encouraged to be who they are.
• Competitive compensation,Employee Stock Purchase Program (ESPP), plus potential to earn company performance-based bonuses.
• Generous 50% employee discount and access to employee-only sales.
• Support the causes you're passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
• Access to a subscription to a leading online learning provider where you can earn certifications and take course taught by industry experts across multiple business sectors
• Work and learn alongside industry-leading executives while making huge strides in impacting the lives of women.
• You’ll be challenged and grow. Opportunity for upward mobility is available at all levels of the organization.

Salary range: $81,885 - $112,620

This job posting reflects a current vacancy.

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or accesswww.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email [e-mail]. Only messages left for this purpose will be returned.

Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate's eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.
E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf