Distribution Services Training Manager

TJX Canada – Winners, Marshalls, HomeSense; Mississauga; Hybrid; CAD 89,000 - 135,000; Full time

Benefits offered by this job

Health Care Spending Account

Associate & Family Assistance Program

Management Incentive Plan

Retirement Savings Program

Vacation Trade Program

Associate discounts

Tuition reimbursement

Hybrid work model

Stock Plans

Job summary

TJX Canada is seeking a Distribution Services Training Manager to lead strategy, development, and delivery of training across our network. You will collaborate with Operations, HR, L&D, and partners to create scalable learning solutions that enhance Associate capabilities and drive operational excellence.

You will lead a dedicated training team, influence network-wide performance, and champion continuous improvement through innovative programs and best practices, shaping the future of learning

Qualifications

• 3–5 years in Distribution Services or related field with leadership experience.
• Post-secondary education in Adult Learning, Communications, Business, Supply Chain or HR; related certification an asset.
• Proven experience leading teams, setting priorities, and coaching.
• Strong facilitation, stakeholder management, and collaborative skills.
• Proficiency with Microsoft Office; familiarity with Articulate/Adobe Creative Suite is a plus.
• Willingness to travel to Distribution Centers in Central/Western Canada as needed.

Responsibilities

• Lead the planning, development, and delivery of Distribution Services training programs.
• Translate priorities into scalable learning solutions to improve capability and readiness.
• Establish standards, frameworks, and tools for consistent training delivery.
• Partner with Operations, HR, and L&D to identify needs and implement solutions.
• Evaluate program effectiveness and continuously improve content and delivery.
• Oversee governance, resources, schedules, and materials to ensure accuracy and compliance.

Skills

Team leadership

Facilitation

Communication

Stakeholder management

Project management

Microsoft Office

Articulate

Adobe Creative Suite

Education

Post-secondary education in Adult Learning / Communications / Business / Supply Chain / HR

Adult Learning Certification (asset)

Tools

Articulate

Adobe Creative Suite

Microsoft Office

Job description

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

We’re looking for a Distribution Services Training Manager to lead the strategy, development, and delivery of impactful training programs across our Distribution Services network. In this highly visible role, you’ll collaborate with Operations, HR, Learning & Development, and cross-functional partners to create scalable learning solutions that enhance Associate capabilities, drive operational excellence, and support business readiness. You’ll have the opportunity to lead a dedicated training team, influence network-wide performance, and champion continuous improvement through innovative programs and best practices. If you’re passionate about developing people, leading change, and making a measurable business impact, this role offers a rewarding opportunity to shape the future of learning across a dynamic distribution environment.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.


• Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well‑being resources


• Management Incentive Plan along with a robust Retirement Savings Program


• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.


• Enjoy Associate discounts at our stores, available to you and eligible family members.


• Comprehensive training and development resources are designed to help you learn, grow, and succeed.


• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.


• Discover innovative amenities at our eco‑friendly corporate office, along with the flexibility and balance of our hybrid work model


• Management Incentive and Stock Plans along with a robust Retirement Savings Program

What You’ll Do

Training

• Lead the planning, development, and delivery of Distribution Services training programs, including onboarding, operational, systems, leadership, and Health & Safety training.


• Translate business and operational priorities into scalable learning solutions that build Associate capability, support operational excellence, and drive business readiness.


• Establish and maintain training standards, frameworks, processes, and tools to ensure consistent and effective training delivery across Distribution Centers.


• Partner with Operations, HR, Learning & Development, and subject matter experts to identify training needs and implement learning solutions.


• Evaluate program effectiveness using performance metrics and continuously improve training content, delivery methods, and learning outcomes.


• Oversee training governance, resources, schedules, and materials to ensure accuracy, compliance, and alignment with operational requirements.

Stakeholder Partnership & Collaboration

• Partner with Operations, HR, Learning & Development, and cross‑functional teams to align training programs with business objectives and operational priorities.


• Support onboarding, organizational change, process improvements, system implementations, and operational readiness initiatives through effective training solutions.


• Provide recommendations on training priorities, delivery strategies, and resource requirements based on business needs and performance insights.


• Build strong relationships across the organization to drive successful adoption and sustainability of training programs.

Talent Development

• Lead, coach, and develop a team of trainers responsible for delivering high‑quality learning experiences across the Distribution Services network.


• Set team priorities, allocate resources, and oversee training delivery to ensure operational needs and timelines are met.


• Provide ongoing coaching, feedback, and development planning to strengthen team capability, performance and succession readiness.


• Support the recruitment, onboarding, development, and retention of a high‑performing training team.

About You

• 3‑5 years of experience in Distribution Services, Supply Chain, Operations, Learning & Development, or a related field, with 3+ years of progressive training and development experience, including people leadership.


• Post‑secondary education in Adult Learning, Communications, Business, Supply Chain, Human Resources, or a related discipline, or an equivalent combination of education and experience; Adult Learning certification is an asset.


• Proven experience leading teams, setting priorities, managing performance, developing talent, and providing coaching, guidance, and feedback.


• Strong facilitation, communication, interpersonal, and stakeholder management skills, with the ability to collaborate, influence, and build relationships across all levels of the organization.


• Strong analytical, critical‑thinking, research, and problem‑solving skills, with the ability to assess needs, develop solutions, adapt to changing priorities, and make sound business decisions.


• Highly organized and self‑motivated, with strong project management skills, the ability to manage multiple priorities, and proficiency in Microsoft Office Suite; experience with Articulate and Adobe Creative Suite is an asset.


• Flexible to travel to Distribution Centers located in Central and Western Region when required

Posting Details

• Posting End Date: September 1, 2026

Additional Information:

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

Address

60 Standish Court

Location

CAN Home Office Mississauga ON

Salary Range: $ 89,208.00-$135,086.40 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.