Distribution Operations Analyst I

STICA STEMCELL Technologies Canada Inc.; Burnaby; On-site; CAD 73,000 - 98,000; Full time

Job summary

STEMCELL Technologies in Burnaby, BC is seeking a Distribution Operations Analyst I to apply a proactive mindset, analyze operational data, and collaborate across functions to improve efficiency and data accuracy in distribution activities.

You will prepare metrics, support inventory and quality management, troubleshoot SAP issues, develop UAT scripts, and drive process improvements that enhance overall business performance and ensure reliable operations across the supply chain.

Qualifications

• Bachelor's degree with 2-5 years of relevant experience.
• Experience with SAP and ACE Systems is asset.
• Strong knowledge of inventory management processes and master data.
• Ability to extract, analyze, and synthesize data into reports and insights.
• Analytical, problem-solving, and cross-functional collaboration skills.

Responsibilities

• Prepare, analyze, and present key operational metrics and performance reports to monitor departmental performance.
• Execute inventory transactions, maintain critical records, and troubleshoot SAP issues.
• Develop and execute UAT scripts and support process optimization projects.
• Lead inventory discrepancy investigations and manage quality non-conformance records.
• Perform master data maintenance and collaborate with cross-functional teams to ensure data accuracy.

Skills

Data analysis

Cross-functional collaboration

Inventory management

Process improvement

Problem-solving

Education

Bachelor's degree

Tools

SAP

ACE Systems

Job description

Job Description Summary

Put your proactive mindset, data analysis skills, and cross functional communication abilities to work by joining STEMCELL Technologies, Canada's largest biotech company, as a Distribution Operations Analyst I! We are looking for a detail-oriented Distribution Operations Analyst I, who can think critically about operational processes and identify opportunities to improve efficiency, data accuracy, and overall business performance. In this role, you will collaborate with cross-functional teams to analyze operational data, support inventory and quality management activities, resolve system issues, and drive process improvements. This is an exciting opportunity to contribute to key operational initiatives, influence business decisions through data-driven insights, and play an integral role in supporting organizational success.

Job Description Duties and Responsibilities

• Prepare, analyze, and present key operational metrics and performance reports to monitor departmental performance, identify trends, and drive continuous improvement initiatives
• Execute inventory transactions, maintain critical operational records, and independently troubleshoot complex SAP issues, error queues, and workflow bottlenecks to ensure uninterrupted operations
• Develop and execute User Acceptance Testing (UAT) scripts, document outcomes, and support process optimization projects to enhance system functionality and operational efficiency
• Lead inventory discrepancy investigations and manage quality non-conformance records, conducting root cause analysis and implementing corrective actions to ensure compliance and timely resolution
• Perform master data maintenance and collaborate with cross-functional teams to ensure data accuracy, support operational plans, and drive process improvements across the organization

Knowledge and Qualifications

• Bachelor's degree with 2-5 years of relevant experience
• Experience with SAP and ACE Systems is considered an asset
• Strong knowledge of inventory management processes, system transactions and master data
• Proven ability to extract, analyze, and synthesize operational data into meaningful reports, performance metrics, and actionable business insights
• Demonstrated analytical, problem-solving, and cross-functional collaboration skills, with experience supporting process improvements, system enhancements, and UAT activities

STEMCELL Technologies

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists - standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada. This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities. STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada's Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

Salary and Benefits

The annual salary for this job ranges from: $72,700.00 - $98,300.00. STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy.

In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.

Company Vision and Culture

We all begin our lives curious about the world surrounding us, the way it works and our place in it. At STEMCELL Technologies, we never lose that curiosity. It inspires and motivates us to discover and innovate. It drives us to develop technologies, create products, and offer services that will help scientists around the world do research that progresses scientific knowledge and supports breakthroughs.

In the field of biotechnology, there is no better company in which to find inspiration, fulfill your potential and define your success with like-minded people. We specialize in the development of specialty cell culture media and cell isolation systems. Our products are used to drive the fields of stem cell, immunology, cancer, regenerative medicine and cellular therapy research forward. We are Scientists Helping Scientists.