Distribution Centre Technical Specialist

NCR Corporation; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

NCR Voyix Corporation is seeking a Distribution Centre Technical Specialist to provide continuous operations support for the Warehouse Management system and related devices at a Walmart Distribution Center in Calgary, Alberta. The role is on-site with a maternity coverthrough June 2027, working 8pm-6am, Friday to Monday.

The ideal candidate has post-secondary education and at least 2 years in technical workstation/laptop support, with the ability to travel between local DCs as needed.

Qualifications

• Post-secondary education required; College diploma or certificate in a related field.
• 2+ years of experience in technical workstation/laptop support.

Responsibilities

• Perform label processing activities (creation of custom labels, sorting, etc.) on a daily/nightly basis.
• Assist with system upgrades (e.g. hardware, software), and related duties, including providing support for the Warehouse Management system and Vendor Management systems within the logistics environment
• Assist with/conduct testing/implementation of new systems and services as required and provide feedback during the evaluation and/review of new features, services, software and hardware as required.
• When necessary, provide L1, L2 support to Technology support team members, engaging application technical support and escalation as appropriate
• Prepare site/ support documentation and reports for use by others
• Assist when NCR Voyix technicians are on site to familiarize with location of spare equipment and areas of distribution center
• Assist with RMA process for site-specific equipment.
• Travel between local DCs to complete activities required to provide support to each site.

Skills

Technical workstation support

Laptop support

Education

College diploma or certificate

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

About NCRVoyixCorporation

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the storesandrestaurants experiences with cloud-based, platform-led SaaS and services capabilities.

Job Title: Distribution Centre Technical Specialist

Work model: on-site

Maternity cover (until June 2027)

Position Summary & Key Areas of Responsibility

The purpose of this role is to provide continuous operations support for the Warehouse Management system, as well as devices used within the distribution centre. The Distribution Center Technical Specialist is responsible for the day-to-day administration and support of network equipment, workstations, laptops, and software. This role also performs clerical logistic duties as required. Working the shift from 8pm-6am, Friday to Monday is required to accommodate the needs of the business on-site in our Walmart Distribution Center, address: 3400 39TH AVE NE, Calgary, AB.

Key Responsibilities:

• Perform label processing activities (creation of custom labels, sorting, etc.) on a daily/nightly basis
• Assist with system upgrades (e.g. hardware, software), and related duties, including providing support for the Warehouse Management system and Vendor Management systems within the logistics environment
• Assist with/conduct testing/implementation of new systems and services as required and provide feedback during the evaluation and/review of new features, services, software and hardware as required.
• When necessary, provide L1, L2 support to Technology support team members, engaging application technical support and escalation as appropriate
• Prepare site/ support documentation and reports for use by others
• Assist when NCR Voyix technicians are on site to familiarize with location of spare equipment and areas of distribution center
• Assist with RMA process for site-specific equipment.
• Travel between local DCs to complete activities required to provide support to each site.

Qualifications:

• Post-secondary education, College diploma or certificate
• 2+ years’ experience in technical workstation/laptop support experience

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.comemail domain.”