Distribution Center Associate (QC)

Brother Canada; Dollard-des-Ormeaux; On-site; CAD 35,000 - 50,000; Full time

Benefits offered by this job

Health and wellness benefits

Flexible vacation

Development programs

Job summary

Brother Canada in Dollard-des-Ormeaux seeks a Distribution Center Associate to support warehouse operations. This full-time position includes shifts from 3:00 PM to 11:00 PM and requires physical work, inventory control, and collaboration for order fulfillment.

The ideal candidate has a high school diploma, at least one year of warehouse experience, and is proficient in English and/or French. Benefits include comprehensive health and wellness plans, flexible vacation, and a supportive work environment.

Qualifications

• Minimum 1 year of experience in a warehouse.
• 1 year experience operating Forklifts (Stand Up Reach, Order Picker is an asset).
• Ability to verbally communicate clearly in English and/or French.

Responsibilities

• Support core warehouse operations including receiving, inventory control, picking, packing, and shipping.
• Ensure compliance with Health and Safety procedures.
• Participate in continuous improvement processes.

Skills

Communication skills

Ability to lift up to 50 pounds

Team collaboration

Education

High School leaving certificate or equivalent

Tools

WMS systems (Blue Yonder)

Microsoft Word

Microsoft Excel

Job description

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award‑winning printers, sewing machines, P‑touch labelers, and more. Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard‑des‑Ormeaux, Quebec and is a wholly owned subsidiary of Brother International Corporation (BIC), based in the United States. BIC is in itself a subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan and operates in more than 30 countries worldwide.

Why Work at Brother?

At Brother Canada, we’re more than a team; we’re a community guided by our culture drivers of Accountability, Authenticity, Excellence, and Boldness. We foster collaboration, growth, and work‑life balance through flexible hours, hybrid work options, wellness subsidies, learning and development, recognition programs, and employee discounts. With roots in Montreal since 1960, we embrace continuous improvement and a culture of “Challenging Spirit,” offering stability while delivering a superior customer experience.

Role Overview

Reporting to the Manager, Distribution Center, the Distribution Center Associate (DCA) supports all core warehouse operations, including receiving, inventory control, picking, packing, shipping, and wrapping. This hands‑on role involves physical work, data entry in the WMS, and both manual and equipment‑assisted unloading. The DCA works independently on assigned tasks while rotating across functions to build expertise, ensuring safe, accurate, and efficient operations while contributing to a positive team culture and continuous improvement.

Duties & Responsibilities

Inbound

• Receive, put away, and replenish merchandise physically and record in the WMS system.
• Offload floor‑loaded containers by hand (also known as hand bombing, de‑stuffing; lumping containers) and confirm receipt in our Warehouse Management System (BY).
• Ensure inventory integrity is not affected.
• Promote and comply with Health and Safety procedures and guidelines of the Distribution Center.
• Work collaboratively with others to ensure products are secured properly and put away per procedures while maintaining accuracy.
• Any other work, duties, projects, or ad‑hoc requests as assigned.

Outbound

• Prepare, pick, and ship orders and confirm all orders in our Inventory Management system (Blue Yonder).
• Understand and execute against all standards and best practices/technical concepts in the Distribution Center.
• Maintain compliance with Health and Safety procedures and guidelines of the Distribution Center.
• Work collaboratively with others to ensure orders are delivered on time.
• Actively participate in the continuous improvement process.
• Any other work, duties, projects, or ad‑hoc requests as assigned.

Key Success Factors

• The DCA’s ability to adapt and rotate tasks on a regular basis.
• The collaborative team spirit.
• The clear communication skills.
• Commitment to quality work and compliance.

Requirements

Experience & Qualifications

• High School leaving certificate or equivalent experience.
• Minimum 1 year of experience in a warehouse.
• 1 year experience operating Forklifts (Stand Up Reach, Order Picker an asset).
• Ability to lift to 50 pounds.
• Ability to bend, read, count and basic writing skills.
• Ability to verbally communicate clearly in English and/or French.
• Ability to adapt to change, learn new procedures and techniques and manage stress.
• Committed team builder and takes pride in the success of the operations.
• Must work well with others (internal and external customers) and evolve in a culture of continuous learning and development.
• Motivated individual, resourceful and detail‑oriented.
• Alert with good listening and communication skills.
• Computer skills, basic knowledge of Microsoft Word and Excel and/or experience with WMS systems (Blue Yonder).
• Takes pride and accountability seriously.

Additional Details For This Role

This is a full‑time, on‑site position with an evening shift schedule from 3:00 PM to 11:00 PM.

Our Benefits

We believe benefits should empower you to thrive at work and beyond. Our health and wellness benefits go beyond the basics, with medical, dental, vision, mental health support, financial advisors, and fitness programs to keep your mind and body in top shape. We’re big believers in recharging your batteries, with flexible vacation, personal days, summer hours, and a company‑wide holiday shutdown so you can enjoy real downtime. Our retirement plan helps your savings grow faster with matching contributions and extra perks like a TFSA and mortgage benefits. And because growth fuels success, we invest in you with development programs, from LinkedIn Learning and Brother curated learnings to tuition reimbursement and personalized development plans. But it’s not all work, we love to celebrate! From BBQs to gala nights and our STAR recognition program, your wins get noticed and rewarded. At Brother Canada, we are truly At Your Side, supporting your success every step of the way.

Equal Opportunity Employer (EOE) Statement

At Brother Canada, we strive to provide an environment where everyone feels valued by respecting individual differences and welcoming diverse life and work styles. We are an equal opportunity employer and do not discriminate or make employment decisions on the basis of race, colour, religion, sex, disability, or any other protected characteristic.