Dispatchers | Ontario

Odyssey Medical; Canada; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading event medical service provider in Canada is seeking a Dispatcher to coordinate crews during events. This role is crucial for ensuring smooth communication and managing response efforts. Ideal candidates are team players with strong communication skills and a willingness to learn. This position operates during evenings and weekends in the GTA area, with reliance on effective dispatching for medical emergencies. No prior experience is required, but adaptability and a calm demeanor are essential.

Qualifications

• Prior experience in dispatch or emergency response is an asset.
• Reliable transportation to events is required.
• Active Standard First Aid/CPR certificate is beneficial.

Responsibilities

• Coordinate crews and manage response efforts during events.
• Ensure smooth communication among team members.
• Act as a leader on radio to guide crews through challenges.

Skills

Team player

Effective communication

Leadership on the radio

Adaptability

Education

High school diploma

Post-secondary education

Job description

GTA and surrounding area, Canada | Posted on 07/18/2025

We have a wealth of experience in supporting special events. Whether your event is a marathon, cycling event or obstacle adventure course, a music festival, concert, or VIP speaker, a stadium-based event, parade or civic celebration, we have the expertise. We are national leaders in event medical, first aid, health and safety for mass gatherings. We have expertise in risk management, emergency planning, traffic planning, event operations and medical direction.

Job Description

WHO WE ARE:

Odyssey Medical is a nationally incorporated Canadian business specializing in Event Medical and Risk Management services. Delivering approximately 2500 days of simultaneous event coverage annually, Odyssey supports private and public clients as they host events ranging in size, scale and complexity. Backed by credentialed and fully insured multidisciplinary response teams, Odyssey administers front-line patient care and programs across a range of events such as marathons, cycling races, obstacle and adventure courses, mass-gathering concerts and festivals, stadium-based events and community-focused celebrations. Additionally, Odyssey has experience supporting established venues such as nightclubs and film & TV sets with medical team coverage on a year-round basis. Odyssey has an established Medical Direction and symptom relief program to support first responders, medics, and advanced medical team practitioners in providing efficient, discreet and exceptional care.

Requirements

WHAT WE ARE LOOKING FOR:

We are currently recruiting Dispatchers in the GTA area to help keep our operations running smoothly at events nationwide. If you’re interested in joining the Dispatch team, we’d love to hear from you!

Dispatch plays a critical role in ensuring smooth communication, coordinating crews, and managing response efforts during our events. Whether you’ve dispatched before or are looking to learn, this is a great opportunity to build new skills and be at the heart of event operations.

We take care of our PATIENTS by prioritizing risk-matched care that serves as a primary response to any on-location medical emergencies that may arise.

We take care of our CLIENTS by acting as an extension of their eyes and ears and projecting a welcoming yet alert presence while circulating within the event site and among participants.

We take care of our CREW by building a culture of mutual support, fostering effective communication and promoting team collaboration to ensure that our skills develop and align with the ever-evolving needs of pre-hospital care.

WHAT YOU BRING TO THE ROLE:

A strong team player with a collaborative spirit—you understand that effective communication and coordination are key.

Prior experience in dispatch, emergency response, or event medical is an asset, but not required. We value adaptability and a willingness to learn.

You may not have led a team before, but as a dispatcher, you are the leader on the radio. It takes confidence, clarity, and a calm approach to guide crews through the unknown—and that’s the kind of leadership we’re looking for.

KEY QUALIFICATIONS- WHAT WE REQUIRE:

High school diploma required. Post-secondary education is an advantage.

Active Standard First Aid/CPR certificate is an asset, but not required.

Reliable transportation to events

Experience in the medical or first response industry

Must pass a background check.

WORKING CONDITIONS:

Shift: evenings and/or weekends

Location: GTA and surrounding areas

Odyssey Medical is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience. Odyssey Medical will not discriminate against job applicants on any grounds protected by human rights legislation during any phases of the recruitment, screening and hiring process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [e-mail] .