dispatcher, trucks

Government of Canada; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A government agency in Edmonton is seeking an individual to manage dispatch operations, maintain records, and provide customer service. The ideal candidate should have a secondary school graduation certificate and 1-2 years of relevant experience. This position is on-site, requiring strong communication skills in English and proficiency in dispatch management software.

Qualifications

• 1-2 years of experience in a relevant field.
• Ability to operate dispatch management software.
• Good communication skills in English.

Responsibilities

• Maintain work records and monitor personnel workloads.
• Provide customer service and general office duties.
• Dispatch personnel according to schedules and emergencies.

Education

Secondary (high) school graduation certificate

Tools

Dispatch management service software

Monitoring and tracking software

Word processing software

Electronic mail

Spreadsheet

Switchboard 1-25 lines

Internet

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On Site

Work must be completed at the physical location. There is no option to work remotely.

Asset Languages

• Panjabi

Responsibilities Tasks

• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Operate radio equipment
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Experience and Specialization - Computer and technology knowledge

• Dispatch management service software
• Monitoring and tracking software
• Word processing software
• Electronic mail
• Spreadsheet
• Switchboard 1-25 lines
• Internet