Dispatcher

first student shared services; Delson; On-site; CAD 55,000 - 65,000; Full time

Job summary

Randstad Canada is seeking a dispatcher to support daily dispatch and logistics operations. You will manage the dispatch mailbox, add and remove vehicles in the system, send loading authorizations, and coordinate with carriers and drivers.

You will update delivery statuses, manage fuel cards, hotel bookings, and reporting tools to ensure efficient transport operations. The role requires strong organizational and communication skills, experience with transport management software, and the ability

Qualifications

• 2+ years of experience in logistics/dispatching.
• Proficiency with transport software including Magnus, Super Dispatch, Transnet and MIR.
• Experience using Microsoft 365 tools.

Responsibilities

• Manage dispatch mailbox and ensure quick follow-up.
• Add/remove units in dispatch system and update loading authorizations.
• Coordinate with external carriers and arrange driver hotel bookings.
• Update dock locations (GM, CN, Honda) and report on operations.
• It is a decision support tool for HR management and ensures data accuracy.

Education

Diploma in transport logistics or relevant certification

Tools

M365

Magnus

Super Dispatch

Transnet

MIR

AnyDesk

Igloohome

Job description

Dispatcher position

Position: Full time from 5:00 am to 1:30pm, Monday to Friday. Supports daily dispatch and logistics operations, including email management, driver support, vehicle tracking, mobile device configuration and data updates in dispatch systems. It also involves coordination with external carriers, hotel reservations for drivers, updating delivery statuses, as well as managing fuel cards, site access and reporting tools. Strong organizational and communication skills are essential to ensure smooth transport operations and prompt problem solving.

Location

Lachine

Industry

Trucking

Advantages

• - Monday to Friday, from 5:00 a.m. to 1:30 p.m
• - Working week of 40 hours
• - Salary between $55,000 and $65,000
• - RRSP program
• - Medical and dental insurance
• - 2 weeks of vacation
• - 10 personal days
• - 3 days of illness

Responsibilities

• -Manage the dispatching mailbox and ensure quick follow-up
• -Add and remove units (vehicles) in the dispatch system
• -Send loading authorizations and respond to driver requests
• -Update the dock locations for GM, CN, and Honda
• -You have the option to configure, track and troubleshoot drivers' mobile devices
• -It is a decision support and decision-making tool that can be used in the context of human resources management
• -Check that all doors, gates and sensitive areas are locked
• -Manage access via the Igloohome app (additions and deletions)
• -Make hotel reservations for drivers with the Choice account
• -Update Super Dispatch when orders are delivered in Magnus
• -Manage the Pipeline, Irving, and Comdata fuel cards (additions, deletions, tracking)
• -Open maintenance tickets in MIR in case of breakdown reported by a driver
• -Track transit shipments over 5 days with external brokers
• -You are responsible for the management of all company activities, organization and project implementation
• -You have the option to extract and track weekly arrears reports, communicate with CN or manufacturers
• -Add the non-model commands to Magnus and decode them
• -Manage the loading and delivery of "Snowbirds" in Transnet and Magnus
• -Produce ad hoc purchase reports for Ford
• -Manage the Honda outlets in the absence of the colleague responsible
• -Generate and maintain Toyota reports
• -Update the loads of external carriers and ensure the necessary follow-up

Qualifications

• -Diploma in transport logistics or relevant certification
• -Minimum of 2 years of experience in a logistics and/or dispatching position
• -Excellent command of the M365 standard
• -Experience working with unionized drivers (asset)
• -Proficiency in transport management software (e.g. Magnus, Super Dispatch, Transnet, MIR)
• -Ability to quickly use and learn technological tools such as Anydesk, Igloohome or other mobile tracking systems
• -Strong organizational, priority management and multitasking skills
• -Ability to work under pressure and independently
• -Attention to detail and rigor in entering and updating data
• -Sense of service, team spirit, and proactive attitude to resolve issues quickly
• -Availability to work flexible hours or outside working hours in case of emergency (as required)
• -Any other related tasks

Summary

Passionate about transport and logistics? Us too! We’re here to help you shape your career in this fast-changing industry! Whether you’re looking for your next opportunity or just want to discuss what’s out there,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.