Dispatch Assistant

J.D. Irving, Limited; Halifax; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading transportation company in Halifax is seeking a Dispatch Assistant to manage driver dispatching and productivity. The ideal candidate will have 2-5 years of relevant experience, strong leadership skills, and excellent customer service abilities. This position offers a dynamic work environment with opportunities for growth. Benefits include a flexible health plan, RRSP matching, and 3 weeks' paid vacation.

Benefits

Flexible health, drug, dental, and vision plan

RRSP matching program

3 weeks' paid vacation

Employee & Family Assistance Programs

Health & Wellness reimbursements

Qualifications

• 2-5 years of dispatch experience in a transportation environment.
• Ability to work with minimal supervision under pressure.
• Strong work ethic and a "Can Do" attitude.

Responsibilities

• Dispatching drivers.
• Managing driver productivity.
• Data entry to comply with company KPI's.
• Scanning of paperwork.
• Assisting team with reception and customer service inquiries.

Skills

Customer service skills

Leadership skills

Interpersonal skills

Communication skills

Organizational skills

Time management skills

Ability to multi-task

Education

Trade Certification or Associate’s Degree

Tools

Microsoft Office Suite

Job description

Midland Transport is currently seeking a Dispatch Assistant based out of the Dartmouth Terminal. The selected candidate will be a self-starter with a strong work ethic and a "Can Do" attitude.

BenefitsToJoining Midland:

• Adynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Qualifications

• Education Required: Trade Certification or Associate’s Degree
• Years of Experience Required: 2-5 years of dispatch experience in a transportation environment
• Ability to multi-task and willingness to learn
• Excellent customer service skills
• Strong leadership skills
• Solid interpersonal, communication (verbal and written), organizational, and time management skills
• Familiarity with Microsoft Office Suite
• Ability to work with minimal supervision under pressure and time constraints in a busy environment
• FACTS knowledge an asset

Responsibilities

• Dispatching drivers
• Managing driver productivity
• Data entry to comply with company KPI's
• Scanning of paperwork
• Assisting team with reception, pick-up calls, customer service inquiries
• Filling in/assisting Dispatch Supervisor as required