Disability Case Specialist (101775)

KingstonHSC; Eastern Ontario; On-site; CAD 84,000 - 102,000; Full time

Job summary

A leading health sciences center in Kingston is seeking a Disability Case Specialist to support employees through illness and injury recovery. In this full-time position, you will design personalized return-to-work plans and collaborate with various stakeholders. Candidates should have at least 3 years of experience in disability management, with strong leadership skills and knowledge of medical recovery guidelines. This role offers competitive compensation and a supportive environment.

Benefits

Competitive compensation & benefits

Professional growth opportunities

Collaborative workplace culture

Qualifications

• Minimum 3 years in disability management including physical and psychological claims.
• Experience in designing RTW plans tailored to individual needs.
• Ability to maintain confidentiality and prioritize effectively.

Responsibilities

• Adjudicate Short-Term Disability claims fairly.
• Proactively manage cases ensuring timely resolution.
• Participate in grievance and mediation meetings.

Skills

Leadership and decision-making abilities

RTW planning expertise

Excellent communication skills

Knowledge of medical recovery guidelines

Education

Diploma in a health-related discipline

Tools

MS Office

SAP

Kronos

ESP systems

Job description

Disability Case Specialist

Location: Kingston General Hospital, Kingston, ON
Department: Occupational Health
Hours: Full-Time, Days
Salary: $84,691.23 – $101,629.32 annually

Empower Recovery. Shape Workplace Wellness.

Are you passionate about helping people return to work safely and confidently? Join our team as a Disability Case Specialist and make a meaningful impact every day. You’ll guide employees through illness or injury recovery, collaborate with healthcare professionals, and create solutions that foster well-being and productivity.

Why Join Us?

• Purpose-driven role: Support employees during critical life transitions.
• Collaborative culture: Work with unions, managers, and health experts.
• Professional growth: Expand your expertise in disability management and workplace health strategies.
• Competitive compensation & benefits: Recognized for valuing our people.

What You’ll Do

• Adjudicate Short-Term Disability claims with fairness and accuracy.
• Design and implement Return-to-Work (RTW) plans tailored to individual needs.
• Manage cases proactively, ensuring timely follow-up and resolution.
• Participate in grievance meetings, mediations, and arbitration processes.
• Handle administrative tasks using SAP, Kronos, and ESP systems.

A full job description is available upon request from People Services.

What We’re Looking For

• Education: Diploma in a health-related discipline (e.g., Kinesiology, Vocational Rehabilitation, Physiotherapy, Occupational Therapy, Nursing, HR). Degree preferred.
• Experience: Minimum 3 years in disability management, including physical and psychological claims.
• Skills:
  • Strong leadership and decision-making abilities.
  • Expertise in RTW planning and disability best practices.
  • Excellent communication and interpersonal skills.
  • Knowledge of medical conditions, recovery guidelines, and relevant legislation.
• Technical: Proficiency in MS Office; experience with electronic documentation is an asset.
• Other: Ability to maintain confidentiality, prioritize effectively, and attend work regularly. Criminal reference and vulnerable sector check required.

About Us

Kingston General Hospital is part of a leading academic health sciences center committed to excellence in patient care, research, and education. We foster a culture of collaboration, innovation, and respect—where every team member plays a vital role in improving lives and shaping the future of healthcare.

Ready to make an impact? Apply today and help us create a healthier, more supportive workplace for all.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.