Disability Case Manager — Hybrid, Return-to-Work Focus

Sun Life; Vancouver; Hybrid; CAD 60,000 - 97,000; Full time

Job summary

A leading financial services firm in Vancouver is seeking a skilled professional for a Hybrid role in their Group Disability team. The candidate should possess a Bachelor's degree and 3 years of experience in disability case management. Responsibilities include assessing claims, leading recovery planning, and building relationships with clients. The position offers competitive pay and the opportunity to impact lives positively.

Benefits

Comprehensive training program

Continuous learning opportunities

Competitive compensation and benefits

Opportunities for career growth

Qualifications

• 3 years of professional experience in disability case management.

Responsibilities

• Assess and manage disability claims with a focus on timely and fair resolution.
• Lead recovery planning by identifying medical and non-medical factors.
• Apply crisis intervention and rehabilitation techniques.
• Use data and analytics to inform decisions.
• Build strong trust-based relationships with clients.
• Communicate with empathy and clarity.

Skills

Emotional Intelligence

Crisis Intervention

Strategic Thinking

Rehabilitation Techniques

Data Analysis

Negotiation

Strong analytical and decision-making skills

Resilience and adaptability

Comfort with digital tools

A-first mindset

Education

Bachelor's degree in Healthcare, Kinesiology or Business

Job description

A leading financial services firm in Vancouver is seeking a skilled professional for a Hybrid role in their Group Disability team. The candidate should possess a Bachelor's degree and 3 years of experience in disability case management. Responsibilities include assessing claims, leading recovery planning, and building relationships with clients. The position offers competitive pay and the opportunity to impact lives positively.