Disability Case Manager

Sun Life; Halifax; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services company in Halifax is seeking a healthcare professional for a hybrid position within its Group Disability team. The role involves assessing and managing disability claims, leading recovery planning, and supporting clients through their health journeys. Candidates should have frontline healthcare experience and a degree in healthcare, kinesiology, or business, along with strong analytical and decision-making skills.

Benefits

Comprehensive training program

Continuous learning opportunities

Competitive compensation and benefits

Wellness programs

Opportunities for career growth

Qualifications

• Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support).
• 3-5 years of professional experience, ideally in healthcare or case management.

Responsibilities

• Assess and manage disability claims with a focus on timely and fair resolution.
• Lead recovery planning by identifying factors affecting return-to-work readiness.
• Use data and analytics to inform decisions and identify trends in recovery outcomes.

Skills

Emotional Intelligence

Crisis Intervention

Case Management

Rehabilitation Techniques

Analytical Skills

Critical Thinking

Education

Bachelor’s degree in Healthcare, Kinesiology or Business

Job description

This is a Hybrid Position in our Halifax location

Make a Meaningful Impact on Health and Recovery

Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.

We’re looking for empathetic, analytical, and strategic thinkers—especially those with frontline healthcare experience—who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.

What You’ll Do

Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.

Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.

Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.

Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.

Build strong, trust-based relationships with clients, employers, and healthcare providers.

Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.

What Sets You Apart

Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)

Bachelor’s degree in Healthcare, Kinesiology or Business

3-5 years of professional experience, ideally in healthcare or case management

Demonstrated strength in these key skills :

• Emotional Intelligence
• Crisis Intervention
• Case Management
• Rehabilitation Techniques
• Analytical Skills
• Critical Thinking

What You Need to Succeed

Strong analytical and decision-making skills

Resilience and adaptability in fast-paced, emotionally complex situations

Comfort with digital tools and multiple platforms

A collaborative, team-first mindset

Why Join Us?

A comprehensive training program and continuous learning opportunities

A supportive, inclusive, and purpose-driven culture

Competitive compensation, benefits, and wellness programs

Opportunities for career growth and internal mobility

A chance to make a real difference in people’s lives

Curious about the role?

Follow a day in the life of a Sun Life DCM : [LinkedIn Post]( )