Director, Underwriting Operations – Commercial SMB (Hybrid)

Wawanesa Insurance; Toronto; Hybrid; CAD 180,000 - 210,000; Full time

Job summary

A leading insurance provider is seeking a Director of Underwriting Operations to oversee the Commercial Small Business underwriting team. This role requires a minimum of 10 years in commercial insurance and 5 years in a leadership role. The incumbent will be responsible for enhancing the underwriting process, leading transformation initiatives, and developing a skilled team. This position offers a competitive salary range of $180,000 - $210,000 and a flexible hybrid work environment in Toronto, Ontario, Canada.

Benefits

Annual bonus plan

Generous vacation and personal days

Premium-free benefits

Pension plan

Qualifications

• Minimum 10 years of experience in commercial insurance with Small Business underwriting expertise.
• At least 5 years in a leadership role within a national insurer.
• Proven ability to grow income and manage risks.

Responsibilities

• Oversee underwriting processes and workflows to ensure accuracy and efficiency.
• Lead continuous improvement initiatives focused on transformation and automation.
• Empower and develop a high-performing underwriting operations team.

Skills

Commercial insurance experience

Leadership

Relationship management

Data science

Bilingualism (English and French)

Education

Bachelor’s degree in business, insurance, or related field

MBA or CRM designations

CIP or FCIP

Job description

A leading insurance provider is seeking a Director of Underwriting Operations to oversee the Commercial Small Business underwriting team. This role requires a minimum of 10 years in commercial insurance and 5 years in a leadership role. The incumbent will be responsible for enhancing the underwriting process, leading transformation initiatives, and developing a skilled team. This position offers a competitive salary range of $180,000 - $210,000 and a flexible hybrid work environment in Toronto, Ontario, Canada.