Duties
Strategic Planning, Performance & Organizational Transformation
- Under the direction of the COO and with input from the Senior Leadership Team (“SLT”), lead the development, execution, evolution and performance oversight of multi-year transformation strategies aligned with the hospital’s strategic plan.
- Act as a trusted advisor to senior leadership and work with director colleagues to facilitate strategic decision-making using data, industry insights, and stakeholder input.
- Oversee the implementation of complex, large-scale change initiatives using established change management and project management methodologies.
- Drive innovation through the identification and integration of digital health solutions and systems optimization .
Risk & Compliance Leadership
- Develop, oversee and evolve a comprehensive Risk Management (RM) framework aligned with Ontario’s hospital accountability structures and healthcare standards.
- Lead enterprise risk identification, assessment, and mitigation across clinical, operational, financial, labour relations, and IT domains.
- Conduct risk assessments using standardized tools and escalate high-impact and emerging risks to the Board through the COO.
- Oversee internal risk reporting and cultivate a proactive, risk-aware culture by implementing organization-wide mitigation strategies.
- Collaborate with data and technology leadership to manage digital risks, ensure data governance, and uphold privacy obligations related to digital health and operations.
- Establish internal audit processes or targeted reviews to assess the effectiveness of risk controls, mitigation strategies, and compliance with regulatory standards.
- Ensure documented compliance with legislation, regulatory frameworks (., PHIPA, Accreditation Canada, Ministry of Health), hospital policies, and collective agreements.
- In collaboration with Legal Services, monitor emerging legislation and health policy changes, advising the COO and SLT on potential impacts and readiness.
- Partner with Human Resources and Labour Relations to align risk practices with labour strategy, collective agreement compliance, and grievance or arbitration processes.
Project Management and Policy Leadership
- Build an adaptable, responsive project management office (“PMO”) team that supports organizational transformation, aligned with the goals of the SLT and the Strategic plan.
- Responsible for ensuring the successful planning, execution and delivery of hospital projects relating to the mission and The Royal’s strategic plan.
- Provides advice and support on strategic initiatives, project coordination, operational planning, resource allocation and utilization monitoring.
- Engage SLT to ensure intake and reporting of key project priorities are clear and operational.
- In collaboration with Legal Services, develop and implement a transformation and sustainability plan for the policy and procedure function for the organization, to meet legal and accreditation standards.
Portfolio Financial Stewardship & HR Management
- Lead strategic planning and budgeting for transformation and risk portfolios, ensuring responsible stewardship of public funds.
- Monitor financial performance for the portfolio, implement cost containment strategies, and identify opportunities for reinvestment or operational savings.
- Develop comprehensive cost-benefit analyses, business cases, and return-on-investment evaluations to support decision-making for new initiatives.
- Support long-term financial sustainability planning in alignment with provincial funding frameworks and hospital priorities.
- Lead, mentor, and develop a high-performing team of transformation and risk management professionals.
- Support workforce planning, performance management, recruitment, and employee engagement in alignment with hospital HR policies and union agreements.
Skills
- Strong diagnostic and problem-solving capabilities to address complex organizational challenges, operational barriers, and transformation needs within a hospital environment.
- Ability to engage and influence internal and external stakeholders at the executive level, including clinical leaders, union representatives, and system partners (., Ontario Health, Ministry of Health).
- Advanced financial literacy, including the ability to prepare and evaluate business cases, support cost-benefit analysis, and manage budgetary planning within the constraints of public hospital funding models.
- High proficiency in project and change management methodologies, including the ability to lead large-scale transformation initiatives with cross-functional and clinical teams.
- Strong data analysis and performance measurement skills to inform decision-making, drive quality improvement, and measure outcomes of change initiatives.
- Ability to manage competing priorities and maintain strategic focus on long-term transformation goals while addressing evolving operational risks and demands.
- Proven ability to align transformation strategies with clinical realities and frontline workflows.
- Proven experience leading or collaborating with multidisciplinary teams, including clinical leaders, union representatives, and both frontline and administrative staff, to drive shared goals and organizational alignment.
- Ability to synthesize complex information and communicate with clarity and precision to diverse audiences, including executive, clinical, and front-line teams.
Qualifications :
- Bachelor’s degree in health administration, Public Administration, Business, Risk Management, or a related field.
- Master’s degree (., Master of Health Administration (MHA) , Master of Business Administration (MBA), Master of Public Health (MPH)
- 10+ years of progressive leadership experience in healthcare transformation, risk management, or operational leadership within a hospital or healthcare system in Ontario.
- Experience working with unionized environments and applying the principles of collective agreement administration.
- Demonstrated experience leading complex, multi-stakeholder change initiatives with measurable impact.
- Preferred - Certified Healthcare Executive (CHE), Professional designations ., Project Management Professional (PMP), Canadian Risk Management (CRM) or Prosci Change Management Certification (PROSCI).
- In-depth knowledge of Ontario’s healthcare regulatory environment, funding models, risk governance, and quality improvement methodologies
- English level A- is mandatory in oral expression, oral comprehension, reading and writing. Bilingual (French / English) is considered an asset.
Salary Range : 69.53to 83.03 per hour