Director, Technical Enablement & Training

Scotiabank; Toronto; On-site; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive Rewards program

Tuition assistance

Diversity and inclusion programs

Flexible vacation

Community engagement opportunities

Job summary

A leading bank in the Americas seeks a Director of Technical Enablement & Training in Toronto. This role involves driving CTO training initiatives and managing technical training content across Data, AI, and Cloud disciplines. The ideal candidate has proven experience in designing engaging learning experiences and strong stakeholder management skills. You'll ensure all training resources meet enterprise standards and work collaboratively to foster an inclusive team environment. Exciting opportunity to bring innovative training solutions to the organization.

Qualifications

• Intermediate to advanced hands-on experience in Cloud, Data, and/or AI engineering or development.
• Proven ability to design and deliver technical learning experiences.
• Strong stakeholder management skills and ability to influence without authority.

Responsibilities

• Define the technical enablement strategy and plans for Data, AI & Cloud programs.
• Design and deliver technical training content with the Technical Engineering team.
• Lead ongoing requirements gathering and manage training resources.

Skills

Cloud engineering

Data engineering

AI development

Stakeholder management

Technical training content design

Facilitation skills

Education

Relevant Cloud, Data, and/or AI certifications

Adult education or facilitation certification

Job description

Title: Director, Technical Enablement & Training

Requisition ID: 255987

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Drive the delivery of CTO training and enablement initiatives to build Data, AI & Cloud capabilities across ScotiaTech and Enterprise. This role is responsible for scaled learning, content development and delivery. Leveraging emerging best practices, Scotia standards, and business use cases to define learning approach and requirements. Incumbent will also be accountable for the continuous curriculum iteration for Cloud, Data & AI as well as design and sustainment of any sandbox environments.

Is this role right for you? In this role, you will:

• Responsible for defining the technical enablement strategy and plans to support critical Data, AI & Cloud programs.
• Partner with the Technical Engineering team and vendors to design technical training content, including labs, playbooks, reference architectures, and job aids.
• Ensure all environments and learning materials align with best practices, security requirements, and enterprise architecture standards.
• Maintain all training resources including sandbox training assets (lab guides, decks, demos, code samples, runbooks) and ensure any platform changes aligned to Scotia standards, and real business use cases.
• Lead ongoing requirements gathering to ensure training aligns with business priorities, technical needs, and adoption goals.
• Engage CIO teams to identify skill gaps, gather feedback, and validate expected learning outcomes.
• Define/ refine success metrics and manage feedback loops for continuous improvement.
• Localize all learning content to Scotia's identified learning platforms.
• Coordinate cross‑functional stakeholders to align training with policies, roadmaps, and readiness plans.
• Manage program operations including delivery calendars, registration, waitlists, attendance tracking, and reporting on learning/skill attainment metrics.
• Provide clear progress updates; identify risks, dependencies, and mitigation strategies.
• Support program communication and rollout planning across regions and teams.
• Support hands‑on workshops and drop‑in clinics for engineers, developers, architects, and infrastructure teams.
• Apply adult learning principles and the 70‑20‑10 model to maximize practical skill development (guided labs, peer learning, office hours).
• Conduct train‑the‑trainer refreshers sessions for continuous capacity scaling across teams and regions.
• Implement guardrails and cost controls.
• Maintain images, reference architectures, and pre‑configured templates.
• Monitor environment health, remediate issues, and coordinate with platform teams to ensure services remain current, stable, and compliant.
• Continuous improvement and update of training curriculum/content to align with Sandbox updates and business requirements.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Intermediate to advanced hands‑on experience in Cloud, Data, and/or AI engineering or development.
• Proven ability to design and deliver technical learning experiences, including workshops, labs, bootcamps, and hands‑on enablement, with the ability to clearly explain complex concepts to diverse audiences.
• Experience delivering enablement programs at scale e.g. cohorts, lab orchestration, and Train the Trainer models.
• Strong stakeholder management, written and verbal communication, and documentation skills.
• Ability to work cross‑functionally, influence without authority, and build and sustain a community of practice.
• Focus on delivering practical, outcome‑driven technical learning that addresses real-world business problems.
• Ability to connect platform capabilities, guardrails, controls, and business outcomes to drive sustainable adoption and value.
• Certifications: Relevant Cloud, Data, and/or AI certifications.
• Adult education or facilitation certification is an asset.
• Spanish proficiency is an asset.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.