Director, Strategic Enablement & Portfolio Management

Scotiabank; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading financial institution in Toronto is looking for a Director, Strategic Enablement & Portfolio Management to lead strategic initiatives and enhance client experience. You will partner with the EVP to define priorities, manage relationships, and coordinate multi-stakeholder projects in a dynamic environment. The ideal candidate has over 7 years of relevant experience and a strong strategic mindset. This role offers competitive compensation and the chance to work in a collaborative environment.

Benefits

Competitive compensation

Professional development opportunities

Collaborative team environment

Qualifications

• 7-10+ years of experience in banking, cards, loyalty, client experience, payments or related field.
• Strong understanding of the payments and digital banking landscape.
• Experience managing P&L and business-casing.

Responsibilities

• Acts as a trusted partner to the EVP in defining strategic priorities.
• Owns and executes strategic planning aligned with EVP priorities.
• Leads and drives a customer-focused culture.

Skills

Strategic thinking

Leadership through influence

Communication skills

Multi-stakeholder coordination

Executive messaging

KPI synthesis

Judgment in dynamic environments

Advanced analytics

Education

Bachelor's degree in business or finance

MBA

Job description

Requisition ID: 241336

Director, Strategic Enablement & Portfolio Management

Reporting to the EVP, Cards, Loyalty, Payments & Client Experience (CLPCX), the Director, Strategic Enablement & Portfolio Management contributes to the overall success of CLPCX team by ensuring specific goals, plans and initiatives are executed and delivered in support of the team’s business strategies and objectives. The position requires someone who is a strong communicator with a big picture focus, a curious & creative mindset, a problem solver and has a strong desire for learning, collaborating, and interacting with Cards, Loyalty, Payments & Client Experience teams and stakeholders across Scotiabank.

Is this role right for you?

• Acts as a trusted partner to the EVP, helping to define strategic priorities and ensuring the execution agenda will deliver them.
• Owns & executes strategic planning and business reviews aligned with CLPCX roadmap and EVP priorities, including KPIs & core strategy development.
• Leads and drives a customer‑focused culture by simplifying & delivering strategy throughout the team. This is accomplished by deepening team and stakeholder relationships and leveraging broader Bank relationships, systems, and knowledge.
• Cascades & translates strategy into action plans via partnership with functions.
• Ensures delivery & oversight of executive‑level initiatives developed in partnership with EVP, leading within Canadian Banking & across cross‑functional partners to drive accountability and influence/accelerate action.
• Manages annual portfolio planning process and initiative tracking ceremonies in an agile format/ways of working (e.g., quarterly investment reviews) with direct connection to the Project Management Office.
• Supports leadership team with integrated business reporting and KPI management, providing transparency and actionable insights.
• Owns relationship with the communications team, driving strategic messaging and content preparation for internal forums, strategic sessions, and enterprise updates (incl. change management).
• Enables effective executive coordination via development of materials, leadership presentations, and event planning (e.g., town halls, strategic off‑sites).
• Partners with Finance, Analytics, Operational Excellence, and Controls teams to ensure alignment on business performance narratives, financial metrics, and compliance frameworks.
• Collaborates with Credit Cards, Loyalty, Payments, Client Experience, & Transformation offices to ensure alignment and execution of CLPCX strategic priorities.
• Connects with Tech, Digital, and Data & Analytics teams to support technical aspects of key priorities and issues identified across CLPCX teams.
• Coordinates closely with global communications team for enterprise‑aligned executive messaging and strategic narrative consistency.

Do you have the skills that will enable you to succeed in this role?

• 7‑10+ years of experience in banking, cards, loyalty, client experience, payments or related field.
• Strong understanding of the payments, e‑Commerce, digital banking, and financial technology landscape.
• Strong strategic thinking, leadership through influence, and communication skills.
• Experience coordinating multi‑stakeholder initiatives within complex organizational settings.
• Advanced capabilities in creating compelling executive messaging and narrative storytelling.
• Deep proficiency in synthesizing KPIs, financial metrics, and operational data into impactful leadership insights.
• High‑level judgment and agility in dynamic, fast‑paced strategic environments.
• Experience managing P&L (preferred). Experience in business‑casing and SIP process (preferred). Experience with CX Management (preferred).
• Advanced analytics & financial modeling skills.
• Bachelor’s degree in business, finance, or related field. MBA considered an asset.

What's in it for you?

• The opportunity to join a forward‑thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities – for you and our clients.
• A rewarding career path with diverse opportunities for professional development.
• Lead strategic projects with a significant impact on business line growth.
• A culture that promotes teamwork and cross‑functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience.

Working Conditions

• This role is located at our downtown Toronto, ON, Canada office. Work in a standard office‑based environment; non‑standard hours may be required to meet business objectives. Limited travel required.

Location(s): Canada : Ontario : Toronto

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.