Director, Solutions Engineering (US Central/East Coast)

Docker; Remote; CAD 150,000 - 200,000; Full time

Job summary

A leading software company is seeking a Director of Solutions Engineering to lead their pre-sales engineering team. This role involves driving technical alignment and ensuring customer success throughout the sales process. The ideal candidate will have over 10 years of experience in technical sales leadership, a deep understanding of containerization, and strong communication skills. This position is remote-first and offers various benefits, including paid parental leave and professional development stipends.

Benefits

Freedom & flexibility

Home office setup

16 weeks of paid parental leave

Technology stipend

PTO plan

Training stipend

Equity in the company

Medical benefits

Medical benefits

Remote-first culture

Qualifications

• 10+ years of experience leading technical sales or pre-sales teams.
• Minimum of 5 years in management.
• Deep understanding of cloud-native architectures.

Responsibilities

• Lead a high-performing pre-sales engineering organization.
• Collaborate closely with Sales, Product, and Engineering.
• Develop scalable technical sales strategies.

Skills

Leadership in technical sales

Client relations

Communication skills

Understanding of containerization

Experience with developer platforms

Education

Bachelor’s degree in Computer Science or related field

Tools

Docker

Kubernetes

Job description

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!

As Director, Solutions Engineering, you will lead a high-performing pre-sales engineering organization responsible for driving technical alignment and customer success throughout the sales process. You will collaborate closely with Sales, Product, and Engineering to develop scalable technical sales strategies that help customers realize the full potential of Docker’s platform. Your focus will be on enabling your team to drive technical closure efficiently and consistently while ensuring customers see clear business value.

Responsibilities

• Lead, develop, and inspire a team of Solutions Engineers, ensuring professional growth and high performance.

• Partner with the Sales organization to drive technical closure, guiding solution validation and evaluation to achieve customer success and sales goals.

• Establish repeatable processes for discovery, solution design, and proof validation that highlight Docker’s differentiated value.

• Collaborate with Product and Engineering to share the Voice of the Customer, influencing roadmap and prioritization.

• Develop and execute enablement programs that enhance the technical selling capabilities of both SEs and Sales.

• Create an environment of continuous improvement focused on customer outcomes, operational excellence, and innovation.

• Work closely with sales leadership to define metrics, performance standards, and success measures for technical sales excellence.

• Coach, mentor, and empower your team to engage effectively with enterprise-level customers and communicate complex technical concepts clearly.

Qualifications

Required:

• 10+ years of experience leading technical sales or pre-sales teams for distributed systems or developer platforms.

• Proven success in guiding teams that support technologies for software supply chain security, security governance, or developer productivity.

• Minimum of 5 years in management, including hiring, mentoring, and scaling high-performing teams.

• Deep understanding of containerization, cloud-native architectures, and developer tools.

• Strong communication and executive presentation skills, with the ability to build trust across technical and business audiences.

Preferred:

• Operational experience with Docker, Kubernetes, or similar container-based platforms.

• Familiarity with CI/CD pipelines, cloud-native applications, and at least one major cloud provider.

• Background in software development or scripting.

• Experience enabling developer productivity through coding assistants, AI integrations, or AI agent development.

• Bachelor’s degree in Computer Science or related field (or equivalent experience).

• Willingness to travel to support key customer engagements.

What to Expect

30 Days

• Successfully onboard, gaining familiarity with Docker’s platform, customers, and go-to-market strategy.

• Establish relationships with your team and cross-functional partners.

90 Days

• Develop and align a 12-month strategic plan with Sales and Product leadership.

• Begin executing key initiatives focused on improving technical closure rates and sales process efficiency.

One-Year Outlook

• Scale and enable a high-impact Solutions Engineering organization that drives measurable customer success and revenue growth.

• Become a trusted advisor across Sales, Product, and Engineering by championing customer insights and technical excellence.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024.

Please see the independent bias audit report covering our use of Covey here.

Perks

• Freedom & flexibility; fit your work around your life

• Designated quarterly Whaleness Days plus end of year Whaleness break

• Home office setup; we want you comfortable while you work

• 16 weeks of paid Parental leave

• Technology stipend equivalent to $100 net/month

• PTO plan that encourages you to take time to do the things you enjoy

• Training stipend for conferences, courses and classes

• Equity; we are a growing start-up and want all employees to have a share in the success of the company

• Docker Swag

• Medical benefits, retirement and holidays vary by country

• Remote-first culture, with offices in Seattle and Paris

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

Due to the remote nature of this role, we are unable to provide visa sponsorship.

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