Director, Risk Management & Investigations (Remote Position)

SSRG; Calgary; Remote; CAD 140,000 - 150,000; Full time

Job summary

A leading Canadian security firm is seeking a Director of Risk Management & Investigations to lead a team providing risk consultancy and investigation services. The role includes developing strategies, overseeing operational plans, and maintaining high professional standards. Ideal candidates have extensive experience in risk management, strong leadership abilities, and the ability to manage sensitive information with discretion. This position offers a competitive salary range and a positive company culture focused on mentorship and professional growth.

Benefits

Salary range: $140,000-$150,000

Company-provided vehicle

Health & dental benefits

Referral bonuses

Employee discounts

Fitness Centre Membership

Qualifications

• Minimum 10 years of experience in risk management and investigations.
• Public safety/law enforcement experience an asset.
• Minimum 5 years of leadership experience.
• Valid Private Investigator License and Security Consultant License required.
• Certified Protection Professional (CPP) or similar designation preferred.

Responsibilities

• Develop, implement, and oversee strategies and service lines for client threats.
• Recruit, coach, and develop specialist personnel.
• Maintain a high standard of professionalism and lead by example.
• Generate new business and service opportunities.

Skills

Risk management methodologies

Analytical skills

Problem-solving skills

Decision-making skills

Leadership skills

Communication skills

Education

Graduate degree in a related field

Tools

Microsoft Office Suite

Job description

Overview

We are seeking a Director, Risk Management & Investigations (RMI). The Director RMI provides leadership and oversight for a team of specialists who provide risk consultancy, close protection, and investigation services to clients. This includes developing and implementing risk management service lines, business development strategies, and a focus on continuous improvement of client services. The RMI portfolio includes services that identify, assess, and help mitigate threats to client safety, security, and infrastructure, where threats may impact operations, finances, regulatory, or reputational success of the enterprise. Service lines include threat risk assessment, confidential investigations, surveillance, executive protection, and open-source intelligence collection, analysis, and reporting.

Scarlet Security & Risk Group (SSRG) is one of Canada's leading security companies. We provide a variety of client-centric security, technology, risk management, and investigation solutions to customers across the country. Our diverse, highly qualified team members and relentless commitment to excellence create superior results for our clients.

Responsibilities

• Develop, implement, and oversee strategies, service lines, processes, and resources that identify, assess, and provide treatment recommendations relating to client threats
• Develop and execute operational plans and concepts of operations with a focus on continuous improvement
• Recruit, oversee, coach, and develop specialist personnel and provide support as required
• Implement policies and operational procedures; complete projects supporting SSRG objectives
• Administer employee performance and development programs
• Work collaboratively across all internal SSRG business lines
• Maintain a high standard of professionalism and lead by example
• Generate new business and service opportunities
• Perform other duties as assigned or required as the role develops

Requirements

• Minimum 10 years of experience in risk management and investigations (preferred)
• Public safety/law enforcement experience an asset
• Minimum 5 years of leadership experience
• Graduate degree in a related field an asset
• Valid Private Investigator License and Security Consultant License
• Certified Protection Professional (CPP), Associate Safety Professional (ASP), or similar designation preferred
• Strong understanding of risk management methodologies, investigative techniques, and compliance requirements
• Management experience with standards such as ISO 31000, CSA Z624:20, BCER Security Management Regulation Guidelines, and NERC Physical Security Guideline
• Strong analytical, problem-solving, and decision-making skills
• Exceptional written and verbal communication skills; ability to produce clear and defensible client reports
• Ability to manage confidential and sensitive information with discretion
• Demonstrated leadership, teamwork, and interpersonal skills
• High ethical standards, sound judgment, and integrity
• Project management experience
• Proficiency with Microsoft Word, Excel, Outlook, Teams, and PowerPoint
• Valid Driver's License
• Infrastructure and Vulnerability Assessment course completion an asset
• Knowledge of Acts, Statutes, Regulations, and best practices related to risk management and investigations
• General knowledge of risk and security-related case law
• Commitment to continuous learning and improvement
• Ability to adapt to changing priorities and drive positive change
• Ability to work remotely and travel as needed
• Must obtain and maintain enhanced security clearance

Working Conditions

The Director works remotely and/or from an SSRG office in Western Canada, with travel across the country as needed. This position reports to the Executive Vice President, Strategic Initiatives. The role generally follows traditional office hours but may require availability during evenings and weekends to respond to urgent client issues, staffing needs, or other matters that arise.

Company Perks

• Salary range: $140,000-$150,000 per year
• Company-provided vehicle with personal use allowed
• Health & dental benefits for full-time employees
• Up to $1,000 in referral bonuses when your friends join the team
• A culture of respect, mentorship, and upward mobility
• Access to exclusive employee discounts on over 5000 products & services
• Fitness Centre Membership (at Head Office)

Ready to Apply?

Upload your resume and a short cover letter telling us why this role fits your goals. We're excited to hear from you!

Due to receiving a high volume of applications, only those applicants selected to move forward in the hiring process will be contacted.

SSRG is committed to maintaining a workplace free from discrimination and harassment based on age, race, creed, colour, religion, national origin, sexual orientation, gender, disability, or gender identity. We have zero tolerance for discrimination or mistreatment of any individual and strive to maintain a diverse workplace that reflects the communities we serve.

Salary: $150,000 per year