Director, Product Management

RBC; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading financial institution in Toronto is seeking an experienced Director of Product Management to drive strategy and execution for AI solutions in the Advice Centre portfolio. In this role, you will lead a team to create innovative, user-centric products and ensure alignment with organizational objectives. The ideal candidate will have significant experience in product management, particularly with AI technologies, and possess exceptional leadership, communication, and interpersonal skills. This position offers an opportunity to impact the financial services industry significantly.

Benefits

Comprehensive Total Rewards Program

Competitive compensation

Flexible benefits including stock options

Qualifications

• 7+ years of product management experience in a top‑tier technology company focused on AI.
• 3+ years managing product management teams and developing high‑performing teams.
• Experience with enterprise B2B products and stakeholder management.

Responsibilities

• Develop and execute product strategy for Advice Centre portfolio.
• Manage a team of product and project/program managers.
• Coordinate enterprise AI programs to ensure product integration.
• Build relationships and communicate product vision to stakeholders.
• Foster a culture of innovation and data-driven decision-making.

Skills

Analytical Thinking

Artificial Intelligence (AI)

Machine Learning (ML)

People Management

Product Development

Results‑Oriented

Education

Bachelor's degree in Computer Science, Engineering, or a related field

Master’s or MBA

Job description

Job Description

What's the opportunity?

RBC Borealis is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the science of AI, delivering cutting‑edge solutions that create substantial value for RBC and its customers. As part of RBC, you will have the opportunity to contribute to impactful projects within a leading financial institution, harnessing the power of AI to revolutionize the financial services industry.

We are seeking an experienced Director of Product Management to lead our Advice Centre portfolio. You will drive strategy, delivery, and execution of RBC Borealis' AI solutions within the Advice Centre product suite. Your leadership will ensure these innovative products deliver measurable business outcomes. Working at the intersection of AI and finance, you'll leverage innovative technologies to create user‑centric products that enhance RBC's market position.

Your responsibilities include:

• Strategic Leadership: Develop and execute comprehensive product strategy for the Advice Centre portfolio, maintaining end‑to‑end accountability for the entire suite of RBC Borealis’ AI products while setting ambitious OKRs and defining roadmaps that leverage AI technologies to deliver innovative solutions aligned with RBC's objectives.

• Product & Team Leadership: Manage and develop a team of product and project/program managers who collaborate with AI researchers, data scientists, and engineers to deliver high‑quality AI solutions through effective cross‑functional coordination and agile methodologies.

• Program Management: Coordinate with enterprise‑wide AI programs and initiatives, ensuring seamless integration of RBC Borealis’ AI components while maintaining alignment with broader organizational objectives and timelines.

• Stakeholder Management: Build strong relationships across RBC Borealis and RBC, influencing cross‑functional teams and effectively communicating product vision, strategy, and progress to senior leadership and key stakeholders.

• Innovation: Foster a culture of innovation within the product team, stay current with AI trends and emerging technologies, and champion a test‑and‑learn approach using data to drive decision‑making and continuous improvement.

You're our ideal candidate if you:

• Bachelor's degree in Computer Science, Engineering, or a related field. Master’s or MBA is a plus;

• 7+ years of product management experience in a top‑tier technology company, with a focus on AI or machine learning products;

• 3+ years of experience managing and developing product management teams, with demonstrated ability to coach, mentor, and scale high‑performing teams in fast‑paced technology environments

• Experience developing and managing enterprise B2B or internal products, with understanding of complex stakeholder environments and enterprise‑grade requirements for security, compliance, and scalability

• Background in AI technologies and their application in product development, with the ability to understand and communicate complex technical concepts;

• Exceptional communication and interpersonal skills, with the ability to connect and influence multiple groups from technical team members to executives;

• Demonstrated ability to lead cross‑functional teams, fostering collaboration and driving alignment;

• Experience in the financial services industry is a plus.

What's in it for you?

• Opportunity to play a vital role in the development of leading‑edge products;

• Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential;

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable;

• Leaders who support your development through coaching and management opportunities;

• Ability to make a difference and lasting impact from a local‑to‑global scale.

About RBC Borealis

RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world‑class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting‑edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data‑driven solutions that will help communities thrive and drive innovation for our customers across the bank.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally‑protected factors. Disability‑related accommodations during the application process are available upon request.

Job Skills

Analytical Thinking, Artificial Intelligence (AI), Financial Products, Hiring, Industry Knowledge, Innovative Solutions, Machine Learning (ML), People Management, Product Development, Results‑Oriented

Additional Job Details

Address: 777 BAY ST, TH 27:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-10

Application Deadline: 2026-01-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

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