Director, Product (Diagnostics)

Fullscript; Ottawa; On-site; CAD 100,000 - 130,000; Full time

Job summary

A healthcare technology company in Ottawa is looking for a Director of Product – Diagnostics. This role involves shaping the vision for diagnostics experiences by connecting lab data and improving patient engagement. Ideal candidates will have over 10 years of product experience, strong user experience instincts, and the ability to thrive in high-autonomy environments. The position offers competitive compensation and benefits, including flexible PTO and the potential for hybrid remote work.

Benefits

Flexible PTO

RRSP/401k match

Premium benefits with customizable coverage

Discounts on wellness products

Continuous learning opportunities

Hybrid and remote work flexibility

Qualifications

• 10+ years of product experience with a record of launching and scaling complex platforms.
• Ability to thrive in high-autonomy environments with big goals and open problems.
• Strong user experience (UX) instincts with a deep understanding of how to build intuitive, user-friendly products.

Responsibilities

• Define and evolve the long-term vision for Labs as a cornerstone of Fullscript’s clinical ecosystem.
• Lead product development, from vendor integrations to intelligent recommendations.
• Partner with Engineering, Clinical Science, Data, and GTM teams to launch offerings that advance proactive care.

Skills

Product experience

Storytelling

User experience (UX) instincts

Operational fluency

Job description

About Fullscript

Founded in 2011, Fullscript started by solving one problem: helping practitioners access and prescribe the products they trust to deliver integrative care.

What began as a simple solution has evolved into a health intelligence platform that powers every part of care.

Today, 125,000 practitioners rely on Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. They support over 10 million patients who use Fullscript to stay connected to their care plans, making it easier to stay engaged and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and strengthen the connection between practitioner and patient. When everything practitioners need is in one place, they can focus on what matters most: helping people get better.

️ This is your invitation.

Bring your ideas. Bring your grit. Bring your care for people.

Join us and shape the future of care.

As Director, Product – Diagnostics, you will shape the vision and roadmap for a next‑generation diagnostics experience that connects lab data, insights, and care delivery. You will define how practitioners interpret results, personalize treatment, and engage patients through connected insights that improve outcomes. This role is for a product leader who thrives in complexity, turns data into clarity, and builds products that change how care happens.

BUILD THE FUTURE OF CLINICAL INSIGHTS.

What You’ll Do

• Define and evolve the long-term vision for Labs as a cornerstone of Fullscript’s clinical ecosystem.
• Lead product development, from vendor integrations to intelligent recommendations.
• Partner with Engineering, Clinical Science, Data, and GTM teams to launch offerings that advance proactive care.
• Cultivate a high‑performing team that can ship fast, think big, and learn quickly.
• Establish KPIs that balance growth, reliability, and patient impact.
• Operate as both strategist and builder, equally comfortable shaping vision and diving deep.

What You Bring

• 10+ years of product experience with a record of launching and scaling complex platforms.
• Natural storyteller who connects business strategy to value.
• Passion for the craft of product management, including discovery, delivery, and iteration.
• Ability to thrive in high‑autonomy environments with big goals and open problems.
• Strong user experience (UX) instincts with a deep understanding of how to build intuitive, user‑friendly products.
• Operational fluency — you know how to scale product processes, improve team effectiveness, and bring structure to complex or ambiguous environments.

Bonus points if you have:

• Background in health tech, diagnostics, or regulated data systems.
• Built products at the intersection of health, AI, and data‑driven personalization.
• Experience driving monetization or new business models in healthcare tech.
• Care deeply about improving the patient and practitioner experience.

Why You’ll Love Working Here

• A seat at the table shaping how clinical insights power the future of Fullscript.
• The autonomy to define strategy, ship products, and influence direction.
• Collaboration with people who care deeply about quality, health, and innovation.
• Flexibility in how and where you work, supported by comprehensive benefits.
• Competitive compensation and equity for long‑term impact and contribution.

Compensation and Benefits

• Flexible PTO and competitive pay.
• RRSP/401k match and stock options.
• Premium benefits with customizable coverage and HSA.
• Discounts on high‑quality wellness products.
• Continuous learning opportunities through training and programs.
• Hybrid and remote work flexibility.

Why Fullscript

⬦ Values innovation. We stay curious and keep finding smarter ways to make care better.

⬦ Supports growth. We learn together and take on new challenges that drive impact.

⬦ Puts people first. We win as a team and leave egos at the door.

Apply now.

Let’s build the future of healthcare together.

A Few Things to Know

We’re grateful for the high level of interest in joining Fullscript. Because of the number of messages we receive, we’re not able to review or respond to individual inquiries about open roles via email, LinkedIn, or other social platforms. Please apply directly through our careers page to ensure your application reaches our hiring team.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request. Email [e-mail] for support.

All employment offers are contingent upon the successful completion of background checks, conducted in compliance with applicable federal, state, and provincial laws.

We also use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.

Learn More About Fullscript

www.fullscript.com

@fullscriptHQ on instagram

Let’s make healthcare whole