Director, Product and Design – Enterprise AI

Intact FC; Toronto; Hybrid; CAD 150,000 - 183,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Intact is hiring a Director, Product and Design to lead product management and human-centered design for AI solutions. You will define a compelling vision for agentic software, translate it into an actionable roadmap, and own delivery from discovery through launch and ongoing optimization.

You’ll partner with Engineering, Data Science and Operations to ensure measurable value for customers and employees. The role emphasizes coaching a high-performing team and driving cross-functional change in a

Qualifications

• Bachelor’s degree in design, product management, or equivalent combination of education and experience.
• Minimum of 2 years crafting AI solutions.
• Minimum of 5 years in people management (direct reports).
• Minimum of 10 years in product management and/or user experience design.
• Demonstrated track record of shipping products using Agile in large organizations.
• Excellent interpersonal and communication skills across all levels.

Responsibilities

• Define and communicate a compelling vision for agentic AI software powering a business unit.
• Translate vision into an actionable roadmap and own delivery from discovery through launch and optimization.
• Build and coach a high-performing, engaged team of managers and their teams.
• Collaborate with partners and executives; drive change management and adoption.

Skills

AI solutions experience

People management

Product management

UX design

Communication skills

Bilingual (English)

Education

Bachelor’s degree in design or product management

Tools

Agile

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of diffferent candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

149,600 - 182,800

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

20%

About the role

We’re hiring a Director, Product and Design to lead product management and human-centered design for our AI solutions.

In this role, you will define and communicate a compelling vision for agentic software powering one of our business units, translate that vision into an actionable roadmap, and own delivery from discovery through launch and ongoing optimization. You’ll partner closely with Engineering, Data Science, and Operations to ensure our solutions deliver measurable value to customers, employees, and other stakeholders.

What you will do here:

Reporting to the Vice President, Product and Design, your main responsibilities are:

• Drive the vision and implementation of our agentic platform. Partner with your team and key stakeholders to define end-to-end, AI-augmented enterprise journeys — and deliver them, owning build, integration, and rollout. Leverage design expertise to reimagine journeys, and guide your product team in shaping and executing a data-driven, actionable roadmap.


• Build and coach a high-performing, engaged team. Lead a team of experienced managers, each overseeing their own team of specialists. Inspire, develop, and mentor your organization, creating an environment where people do their best work. Proactively remove obstacles to enable superior execution.


• Collaborate and drive change across the organization. Build strong relationships with partners and executives. Communicate strategy clearly, grounded in customer insight and organizational goals. Work with cross-functional peers to bring the vision to life, and partner with business units to lead change management and adoption.


• Champion Product and Design practices. Cultivate a culture where Product Management and Experience Design practitioners thrive. Advocate for these disciplines with stakeholders, and help scale and elevate our practices and methodologies across the organization.

What you bring to the table:

• Bachelor’s degree in design, product management, or any equivalent combination of education and experience.


• Minimum of 2 years of experience crafting AI solutions.


• Minimum of 5 years of experience in people management (direct reports).


• Minimum of 10 years in product management and/or user experience design.


• Demonstrated track record of shipping products leveraging Agile methods and operating within large organizations.


• Diplomatic, entrepreneurial, strategic, and deeply passionate about digital experiences.


• Comfortable working in a fast-paced environment.


• Excellent interpersonal and communication skills across all levels.


• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.


• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

Il s’agit d’un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

_ We are an equal opportunity employer _

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.