Director, Privacy

Vancouver City Savings Credit Union; Vancouver; Hybrid; CAD 142,000 - 192,000; Full time

Benefits offered by this job

Living Wage Employer benefits

Flexible benefits package

Generous vacation

Job summary

Vancouver City Savings Credit Union (Vancity) seeks a Director, Privacy to serve as the Chief Privacy Officer and lead the enterprise privacy program across Vancity and VCIB. The role is based at our head office with a hybrid work arrangement and on-site presence for events and business needs.

You will set privacy governance, regulatory compliance, risk management, and privacy-by-design practices, while advising executives and governance bodies on emerging privacy risks in a highly regulated

Qualifications

• 10+ years of progressive experience in privacy, compliance, legal, risk management, or regulatory affairs
• 5+ years of senior leadership leading enterprise-wide privacy or compliance programs
• Deep knowledge of Canadian privacy legislation and governance frameworks
• Experience developing enterprise privacy management programs and risk frameworks
• Proven advisory experience with executives, boards, regulators, and governance committees

Responsibilities

• Set enterprise privacy strategy, roadmap, policy direction, and priorities
• Lead the enterprise privacy management program across Vancity and VCIB
• Act as Chief Privacy Officer and senior privacy authority
• Advise executives and governance bodies on material privacy risks and regulatory developments
• Direct compliance with applicable privacy legislation and regulatory requirements
• Oversee privacy impact assessments, privacy-by-design, consent management, and data governance
• Lead responses to privacy incidents, investigations, and regulatory reviews
• Manage regulator engagement and act as primary contact for privacy matters
• Develop and lead a high-performing privacy team and build organizational capability
• Report on privacy program effectiveness, risk exposure, and progress to senior leadership

Skills

Privacy governance

Regulatory compliance

Risk management

Executive advisory

Stakeholder management

Privacy by design

Education

Bachelor’s degree in Law, Information Management, Privacy, Business, Risk Management, Public Policy

Job description

Description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members. As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement,

Your Role in Supporting Our Members:

As the Director, Privacy, you will serve as Vancity’s Chief Privacy Officer and senior privacy authority, responsible for leading the enterprise privacy program across Vancity and VCIB. You will set the strategic direction for privacy governance, regulatory compliance, risk management, privacy-by-design practices, and incident response while providing trusted advice to executives and governance bodies on emerging privacy risks. This role is ideal for an experienced privacy leader who brings deep regulatory expertise, strong business acumen, and a proven ability to influence enterprise-wide decision making in a complex and highly regulated environment.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the VP, Enterprise Regulatory Compliance. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

How You'll Make an Impact:

• Setting the enterprise privacy strategy, roadmap, policy direction, and strategic priorities
• Leading and overseeing the enterprise privacy management program across Vancity and VCIB
• Acting as the organization’s Chief Privacy Officer and senior privacy authority
• Advising executives and governance bodies on material privacy risks and regulatory developments
• Directing compliance with applicable privacy legislation and regulatory requirements
• Overseeing privacy impact assessments, privacy-by-design practices, consent management, and data governance initiatives
• Leading responses to significant privacy incidents, investigations, complaints, and regulatory reviews
• Managing regulator engagement and serving as the primary contact for material privacy matters
• Developing and leading a high-performing privacy team while building organizational privacy capability
• Reporting on privacy program effectiveness, risk exposure, and strategic progress to senior leadership

What You’ll Bring to the Team:

• Bachelor’s degree in Law, Information Management, Privacy, Business, Risk Management, Public Policy, or a related discipline
• 10+ years of progressive experience in privacy, compliance, legal, risk management, or regulatory affairs
• 5+ years of senior leadership experience leading enterprise-wide privacy or compliance programs
• Deep knowledge of Canadian privacy legislation, regulatory expectations, and privacy governance frameworks
• Experience developing and implementing enterprise privacy management programs and risk frameworks
• Demonstrated experience advising executives, boards, regulators, and governance committees on complex privacy matters
• Proven experience leading privacy incident management, investigations, remediation, and regulatory engagement
• Strong communication, influencing, and stakeholder management skills
• Professional designation such as CIPP/C, CIPM, CIPP/E, FIP, CRM, or equivalent considered an asset

Extra Skills That Set You Apart:

• Experience within financial services, banking, credit unions, or other highly regulated industries
• Experience with privacy considerations related to artificial intelligence, analytics, biometrics, and emerging technologies
• Legal training or experience working closely with privacy and regulatory legal frameworks

You’ll Thrive Here If You Are:

• Strategic – Able to align privacy governance and risk management with long-term organizational objectives
• Influential – Skilled at building credibility and trust with executives, regulators, and stakeholders
• Decisive – Comfortable navigating complex regulatory issues and making sound risk-based recommendations
• Collaborative – Effective at partnering across Risk, Legal, Technology, Compliance, and business teams
• Principled – Committed to protecting member information and maintaining the highest standards of integrity and accountability

What You’ll Earn:

This role offers a salary range of $141,900 to $191,900 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience. We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [e-mail]. We’re here to work with you to ensure your needs are met promptly and effectively.