Director, Performance Management

RBC; Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading bank is seeking a Director of Performance Management in Toronto. You will redefine performance management through strategic design and cross-functional collaboration. Candidates must have over 8 years of consulting or HR advisory experience, strong communication skills, and a proven ability to manage complexity. This role offers opportunities to innovate and lead a team in a dynamic environment, ensuring organizational success and employee growth.

Benefits

Comprehensive benefits

Flexible work arrangements

Supportive inclusive culture

Qualifications

• 8+ years of experience in consulting, strategy, or HR advisory.
• Strong communication, presentation, and storytelling skills.
• Ability to navigate through ambiguity and change.
• Experience working with cross-functional teams.

Responsibilities

• Design a cutting-edge Performance Management Strategy.
• Collaborate with HR to embed performance excellence.
• Navigate complexity and champion change.
• Craft dashboards and reports translating KPIs.
• Lead program management of the Performance Management framework.

Skills

Change Management

Coaching

Communication

Consulting

Decision Making

HR Strategy

Human Capital Strategies

Leadership

Performance Management

Education

Bachelor’s or graduate degree in Human Resources, Business Administration

MBA or post-secondary degrees

Job description

Job Description

What is the opportunity?

Unlock the Future of Performance Excellence at RBC. Are you a visionary leader passionate about transforming how organizations drive success? As Director, Performance Management, you’ll lead a reimagination of how RBC cultivates talent, accelerates growth, and links performance to bold outcomes. This is your opportunity to shape a performance management ecosystem that connects performance, potential and reward so every employee and leader thrives through clear expectations, purposeful feedback and dynamic coaching.

Why This Role Matters

At RBC, performance isn’t just measured—it’s elevated. You’ll lead a high-impact team redefining the future of performance management, collaborating with leaders and partners across HR and the enterprise to design and deploy a transformative performance approach and experience. Your work will directly fuel RBC’s competitive edge, ensuring our people are empowered, aligned, and poised to excel in a rapidly evolving landscape.

What You’ll Do

• Design the Transformation: Co-create a cutting-edge Performance Management Strategy that raises the bar for employee and leader capabilities, fostering a culture of continuous growth and accountability.
• Drive Cross-Functional Synergy: Collaborate with HR COEs to embed performance excellence across all business lines, functions and regions, ensuring strong integration and adoption.
• Champion Change with Impact: Leverage your expertise in organizational dynamics and change management to navigate complexity, creating enthusiasm for transformative practices.
• Generate Insights with Data: Craft compelling dashboards, reports, and presentations that translate KPIs into actionable strategies for senior leadership, driving decisions with precision and foresight.
• Orchestrate End-to-End Program Delivery: Lead the comprehensive program management of RBC's Performance Management framework, ensuring seamless execution across design, implementation, monitoring, and continuous improvement phases. This includes establishing governance structures, defining success metrics, managing timelines/budgets, and mitigating risks to deliver a cohesive, enterprise-wide performance ecosystem.
• Pioneer Innovation: Stay ahead of global trends in performance management, curating and adapting best practices to keep RBC at the forefront.

What do you need to succeed?

• 8+ years of experience in consulting, strategy, or HR advisory with a track record of leading and delivering complex projects in an enterprise environment.
• Strong communication, presentation, and storytelling skills (oral and written) with the ability to express ideas clearly and concisely to senior audiences.
• Comfort and ability to navigate and adapt through ambiguity, complexity, and continuous change.
• Demonstrated ability to work with cross-functional teams to meet tight timelines and manage multiple deliverables.
• Bachelor’s or graduate degree in Human Resources, Business Administration, or comparable work experience; MBA or post-secondary degrees are a plus.

What’s in it for you?

Whether it’s developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life and make it yours.

• A supportive, inclusive culture and team that celebrates your unique perspectives, background and experience so you can bring your whole self to work, every day.
• Leaders who are invested in your success and provide opportunities to learn, grow and try new things.
• Flexible work arrangements and leaders who support your needs—both personal and professional.

Job Skills

Change Management, Coaching, Communication, Consulting, Decision Making, HR Strategy, Human Capital Strategies, Human Resources Operations, Human Resources Policies, Innovation, Leadership, Organizational Change Management, Organizational Savvy and Politics, Performance Management (PM), Setting Direction, Strategic Vision.

Additional Job Details

• Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: HUMAN RESOURCES & BMCC
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-12-18
• Application Deadline: 2026-01-08
• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.