Director, People Change Management

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

A leading banking institution is seeking a Director of People Change Management in Toronto, responsible for leading change management strategies. The ideal candidate has over 7 years of experience in change management with strong skills in communication and leadership. This role offers flexibility with a hybrid work arrangement, competitive salary, and numerous benefits like a pension plan and health support.

Benefits

Competitive salary

Benefits program

Defined benefit pension plan

Employee share purchase plan

Paid day off for personal development

Qualifications

• 7+ years of experience with People Change Management concepts focused on change delivery.
• Experience in change management and strategy development.
• Understanding of Prosci’s ADKAR methodology is a plus.

Responsibilities

• Lead design, development, and execution of people change strategies.
• Build and implement strategic roadmaps for change management.
• Perform data analysis to support change management opportunities.

Skills

Change Management

Communication

Leadership

Teamwork

People Management

Education

Degree/Diploma in Business or related field

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of CIBC’s Chief Data Office Transformation team, reporting to the Senior Director, Transformation, the Director, People Change Management is a seasoned professional responsible for leading the design, development and execution of people change strategies and execution for the Chief Data Office and its key programs related to improving CIBC’s data posture. This role leads a team of L7s and L8s (including full time roles and contractors) and drives strategic thinking, thought leadership, innovation and change management excellence across our initiatives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Effective Delivery and Managing Through Change- You take a holistic view to change management on large, transformational programs. You drive, manage and execute projects and initiatives with a focus on change management while supporting the business goals, objectives and outcomes. You build and implement strategic roadmaps, embedding change management methodology, to deliver relevant tools and change tactics that provides the right level of engagement with key stakeholders, while supporting the enterprise in effectively transitioning through the identified change towards the desired state.
• Ownership Mindset: You anticipate emerging trends and future needs to build and develop strategies to support our change management deliverables. This includes identifying opportunities for continuous improvement to evolve the way change management is designed and delivered.
• Strong Leadership- You are a strong leader who has the ability to build collaboration between team members, share learning and lead through change
• Analytics- Perform data analysis to identify and support change management opportunities and identify business efficiencies. Conduct in-depth reviews of the data in order to derive insights and provide recommendations in relation to change development or execution opportunities to support executive decision making.
• Communication- Strong written and verbal communication skills in order to storyboard and develop recommendations. You have a proven track record in creating materials meant to be shared at Executive Forums and are skillful in using Microsoft’s suite of products.
• Relationship Building- You act both autonomously and collaboratively. You forge strong relationships with various teams, by working with internal and external partners.

Who you are

• You have a degree/diploma in Business, Change Management, or a related field. You have 7+ years of experience with People Change Management concepts with a focus on change delivery. You can demonstrate experience in change management and strategy development. It’s an asset if you have an understanding of Prosci’s ADKAR methodology. You have experience or certification in Benefits Realization Management is a strong asset, supporting effective change management adoption and ensuring initiatives deliver measurable value.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity. You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible. You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Job Location: Toronto-81 Bay, 21st Floor

Employment Type

Employment Type: Regular

Weekly Hours

Weekly Hours: 37.5

Skills

Skills: Change Management, Change Management Processes, Communication, Deliverables Management, Key Stakeholder Relationships, Leadership, Management Reporting, People Management, Process Improvements, Teamwork