Director, People Analytics & Insights

Ontario Teachers' Pension Plan; Toronto; Hybrid; CAD 150,000 - 210,000; Full time

Benefits offered by this job

Comprehensive employer paid benefits

Defined benefit pension plan

Deferred Incentive Program

Flexible work environment (hybrid)

Competitive time off

Flexible Travel Program

Employee discounts (Edvantage & Perkop

Job summary

Ontario Teachers' Pension Plan seeks a Director, People Analytics & Insights to unify analytics, workforce insights, and technology under a single strategic leader. This build role designs strategy, establishes capabilities, and embeds data-driven decision-making across People & Culture and the business.

You will partner with Talent, Rewards, Employee Relations, Insights, and Finance teams, driving predictive and prescriptive analytics and shaping enterprise data governance and AI enablement.

Qualifications

• Senior leadership experience in people analytics, workforce insights, HR technology, or digital transformation.
• Proven success moving organizations from reporting to insight and influencing senior leaders.
• Deep understanding of people systems (e.g., Workday) and analytics platforms.
• Strong statistical and analytical background (e.g., regression, predictive modelling).
• Enterprise perspective with sound judgement and ability to operate in ambiguity.

Responsibilities

• Lead enterprise People Insights strategy to deliver forward-looking, decision-ready insights.
• Oversee People Technology and AI-enabled analytics for workforce planning and attrition risk.
• Establish strong data governance, privacy, and security across people data.
• Partner with cross-functional stakeholders to embed data-driven decision-making.
• Build and lead a small team spanning analytics, reporting, and systems.

Skills

People analytics

HR technology

Data governance

AI literacy

Executive storytelling

Change leadership

Stakeholder management

Job description

Director, People Analytics & Insights

The opportunity This role brings together analytics, workforce insights, and technology under a single strategic leader. The Director will shift the organization from reactive reporting to consultative, predictive, and prescriptive insights, while also providing clear enterprise ownership for people technology, data governance, and AI enablement across People and Culture. This is a build role—designing strategy, establishing capabilities, and embedding data-driven decision-making across P&C and the business. The Director, Insights & People Systems is accountable for identifying, creating, and managing enterprise-wide people insights and analytics capabilities, ensuring they are integrated with business performance, financial outcomes, and future workforce needs.

Who you'll work with

You will partner with peers and members across all P&C teams including Talent & Leadership, Rewards, Employee Relations, Insights, and P&C Business Partners. In addition to P&C team, you'll partner with key stakeholders in Finance and Technology.

What you'll do

• Act as the enterprise voice of P&C with Technology
• Own the people insights
• Ensure data, systems, and analytics are trusted, secure, and decision-ready
• Elevate P&C’s advisory impact with senior business leaders

1. People Insights & Analytics Strategy Lead an enterprise People Insights strategy, moving from transactional reporting to forward-looking, decision-ready insights that anticipate risks and opportunities. Translate complex business challenges into structured analytical questions rather than ad hoc reporting requests. Deliver insights across workforce trends, talent risks, engagement, productivity, operating model effectiveness, and employee experience. Lead development of dashboards, visualization tools, and storytelling for SLT, ELT, and Board-level decision-making. Define and track KPIs for analytics impact (e.g., retention improvement, cost optimization, risk reduction). Regularly report on the enterprise return on analytics and insights initiatives.
2. People Technology Be the voice of People & Culture to translate P&C requirements with our Technology partners. Drive AI-enabled to deliver predictive and prescriptive analytics (e.g., workforce planning, attrition risk). Evaluate emerging technologies to future-proof the people data and analytics ecosystem.
3. Data Governance, Integration & Security Establish strong data governance, access, quality, and security practices for people data, balancing insight enablement with privacy, risk, and regulatory requirements. Ensure the enterprise is collecting the right data at the right level, stored and integrated appropriately. Improve integration between people data and business-relevant information (financial and performance outcomes). Clarify ownership and accountability for people reporting and analytics across P&C, reducing duplication and friction.
4. Cross‑Functional Partnership & Influence Partner closely with various stakeholders to deliver integrated enterprise insights. Act as a trusted advisor to P&C and business leaders, elevating the use of data in strategic decision‑making. Build awareness of external market, workforce, and analytical trends, embedding relevant external data into enterprise insights. Contribute to enterprise initiatives related to workforce strategy, operating model evolution, and the future of work.
5. Team Leadership & Capability Building Build and lead a high‑performing small team spanning people analytics, reporting, and systems. Develop future‑ready capabilities including analytical rigor, business acumen, AI literacy, curiosity, and consultative judgement. Foster a culture of empowerment, continuous improvement, and shared accountability aligned with department and divisional design goals.

What you'll need

• Senior leadership experience in people analytics, workforce insights, HR technology, or digital transformation, ideally in a complex enterprise environment.
• Proven success moving organizations from reporting to insight, influencing senior leaders through clear, actionable analysis and storytelling.
• Deep understanding of people systems (e.g., Workday), data architecture, analytics platforms, and AI/automation applications in HR contexts.
• Strong statistical and analytical background (e.g., regression analysis, predictive modeling).
• Business‑led, insight‑driven mindset with strong judgement and enterprise perspective.
• Comfortable operating in ambiguity and leading change in evolving operating models.
• Influential leader who aligns stakeholders and drives outcomes without relying on formal authority.
• Solutions‑focused, practical, and able to simplify complexity.
• Confident communicator, comfortable presenting at senior leadership levels and working behind the scenes to shape decisions.
• Experience partnering closely with enterprise Technology teams and operating in platform‑oriented or product‑oriented models.
• Strong understanding of risk, governance, and data privacy in people data environments.

What we’re offering

• Numerous opportunities for professional growth and development
• Comprehensive employer paid benefits coverage
• Retirement income through a defined benefit pension plan
• The opportunity to invest back into the fund through our Deferred Incentive Program
• A flexible work environment combining in‑office collaboration and remote working
• Competitive time off
• Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year
• Employee discount programs including Edvantage and Perkopolis

Diversity, Equity & Inclusion Commitment

At Ontario Teachers', diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers.

At Ontario Teachers, we know that our Talent are our greatest strength – every innovation, every idea and every win has been powered by our people. We offer a work experience that inspires, encourages talent development, celebrates diversity and rewards superior performance. The best and brightest not only come here – they stay. Help us continue to deliver outstanding service and retirement security to our members and be the world’s leading pension plan.

Accommodations are available upon request ([e-mail]) for candidates with a disability taking part in the recruitment process and once hired.

Candidates must be legally entitled to work in the country where this role is located.

Ontario Teachers’ may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with Ontario Teachers’ objectives by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. To learn more about how Teachers’ uses AI with your personal information, please visit our Privacy Centre.