Director, Operational Resiliency Program

Farm Credit Canada; Calgary; On-site; CAD 136,000 - 186,000; Full time

Job summary

A Canadian financial institution in Calgary is seeking an experienced leader to drive operational resiliency risk management. You will implement frameworks, lead crisis management initiatives, and foster a strong risk culture. A bachelor’s or master’s degree and 10+ years of experience are required. The role offers a salary range of $136,850 - $185,150 with an inclusive workplace environment.

Qualifications

• 10+ years of progressive experience in risk management or related fields.
• Experience in developing and implementing strategic plans.

Responsibilities

• Establish frameworks for operational resiliency risk management.
• Lead the development of incident and crisis management protocols.
• Partner with leaders to foster a strong risk culture.

Skills

Leadership

Communication

Multi-tasking

Education

Bachelor’s or Master’s degree in commerce, computer science or business administration

Risk management certification

Job description

Closing Date (MM/DD/YYYY):

11/26/2025

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position):

$136,850 - $185,150 As we continue to evolve our strategy to support the Canadian agriculture and food industry and fulfill our legislative mandate, the importance of operational resilience grows in parallel, ensuring we can withstand, adapt to and recover from disruptions while maintaining continuity of critical operations.

What you’ll do:

• Establish and implement frameworks, policies, strategies and practices for operational resiliency risk management
• Enable FCC’s enterprise-wide operational resiliency program, ensuring the organization is prepared to respond to and recover from business disruptions
• Lead the development, implementation, maintenance and continuous improvement of the incident and crisis management frameworks and protocols, establishing clear roles and accountabilities
• Develop a protocol used to declare a crisis that outlines how to manage through an incident or crisis
• Partner with senior leaders to embed risk awareness into strategic decision‑making and foster a strong risk culture
• Provide strategic guidance on operational resiliency, business continuity, incident and crisis management, and third‑party risk management best practices, regulatory compliance, and governance frameworks
• Lead and develop a high‑performing team focused on delivering results in alignment with strategic objectives

What we’re looking for:

• Experienced leader who brings out the best in team members and provides a clear line of sight to business goals
• Strong communicator who can build relationships across the corporation
• Multi‑tasker who can ensure projects move forward under predetermined timelines

What you’ll need:

• A bachelor’s and/or master’s degree in commerce, computer science or business administration, and/or a risk management certification and at least 10 years of progressive experience (or an equivalent combination of education and experience)
• Experience developing and implementing strategic plans and organizational strategies
• Expertise in technology and information risk management, with an understanding of industry trends, technologies and methodologies

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.