Director of Special Finance

Shift Automotive; Fredericton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading automotive group in Fredericton is seeking a Director of Special Finance to lead and scale their finance operations across multiple dealerships. This role requires deep expertise in automotive finance, a strong customer-focused philosophy, and strategic leadership skills. The ideal candidate will have at least 5 years of experience in automotive finance, proven negotiation abilities, and experience in coaching high-performing teams. Competitive compensation and benefits are offered.

Benefits

Competitive salary and performance-based incentives

Comprehensive benefits package including health, dental, and vision

Demo vehicle and travel expense coverage

Clear paths for career growth

Collaborative entrepreneurial culture

Qualifications

• 5 years of automotive finance or lending experience with deep Special Finance expertise.
• Proven ability to structure complex deals, handle negative equity and navigate lender parameters.
• Strong knowledge of consumer credit reports and finance regulations.
• Relationships with key lenders and a sharp understanding of credit structuring.
• Leadership experience in a multi-dealership or large retail environment (preferred but not required).
• Excellent communication, negotiation, and analytical skills.
• Experience coaching and developing high-performing teams.
• Willingness to travel across New Brunswick and Nova Scotia as needed.

Responsibilities

• Oversee and grow Special Finance operations across all Shift Auto Group dealerships.
• Ensure every customer receives an outstanding experience; no exceptions.
• Develop strategies to boost Special Finance sales profitability and satisfaction.
• Cultivate strong partnerships with lenders, institutions, and industry leaders.
• Train and support dealership level Special Finance Managers.
• Monitor performance compliance and lender guidelines.
• Guide complex approvals, lender parameters, negative equity handling, and more.
• Work closely with General Managers and Executives to accelerate growth.
• Lead with our common purpose in mind in every decision and interaction.

Skills

Crisis Management

Marketing

Public Relations

Fundraising

Media Relations

Strategic Planning

Team Management

Public Speaking

Writing Skills

Job description

Director of Special Finance

The Opportunity

Are you ready to lead a high impact customer first Special Finance program across a growing and dynamic automotive group?

At Shift Auto Group we are on a mission to raise the bar in automotive retail!

We are looking for a Director of Special Finance who is not just experienced but driven to make this strategic leadership role you will oversee and grow our Special Finance operations across 10 dealerships. You will bring deep expertise in automotive finance lender relations deal structuring and customer credit solutions and use it to build systems teams and relationships that set a new standard in the industry.

At Shift good isnt good enough. Every customer deserves exceptional service regardless of credit history; and this role is at the heart of delivering on that promise.

What is Special Finance

Special Finance is about second chances and smart solutions.

It is the process of helping customers with credit challenges secure reliable vehicle financing when traditional banks say no. Through strong lender partnerships and personalized support our Special Finance team helps customers rebuild credit gain independence and drive away with confidence.

Key Responsibilities

• Lead & Scale: Oversee and grow Special Finance operations across all Shift Auto Group dealerships.
• Deliver Exceptional Service: Ensure every customer receives an outstanding experience; no exceptions.
• Drive Results: Develop strategies to boost Special Finance sales profitability and satisfaction.
• Build Relationships: Cultivate strong partnerships with lenders institutions and industry leaders.
• Coach & Mentor: Train and support dealership level Special Finance Managers.
• Ensure Excellence: Monitor performance compliance and lender guidelines.
• Structure Deals Smartly: Guide complex approvals lender parameters negative equity handling and more.
• Collaborate Strategically: Work closely with General Managers and Executives to accelerate growth.
• Lead with Purpose: Lead with our common purpose in mind in every decision and interaction; We create lasting relationships by providing the finest automotive experiences anywhere.

Qualifications

• 5 years of automotive finance or lending experience with deep Special Finance expertise.
• Proven ability to structure complex deals handle negative equity and navigate lender parameters.
• Strong knowledge of consumer credit reports and finance regulations.
• Relationships with key lenders and a sharp understanding of credit structuring.
• Leadership experience in a multi-dealership or large retail environment (preferred but not required).
• Excellent communication negotiation and analytical skills.
• Experience coaching and developing high-performing teams.
• Willingness to travel across New Brunswick and Nova Scotia as needed.

Why Shift

At Shift Auto Group we are not just selling cars we are building careers communities and futures. We invest in our people celebrate innovation and challenge the industry status quo. If you are passionate about finance and helping people and want to be part of a fast growing company this is your moment.

Competitive salary and performance-based incentives.

Comprehensive benefits package including health dental and vision coverage.

Demo vehicle and travel expense coverage.

Opportunity to join a rapidly expanding automotive group with clear paths for career growth.

A collaborative entrepreneurial culture where innovation and initiative are encouraged and valued.

Ready to Drive Something Bigger

Apply today and help shape the future of Special Finance at Shift Auto Group.

Additional Details

• Required Experience : Director
• Key Skills
• Crisis Management, Marketing, Public Relations, Fundraising, Media Relations, Constant Contact, Strategic Planning, Social Media Management, Team Management, Public Speaking, Wordpress, Writing Skills
• Employment Type : Full-Time
• Department / Functional Area : Sales
• Experience : years
• Vacancy : 1