Director of Software Engineering

Benevity; Toronto; Hybrid; CAD 150,000 - 200,000; Full time

Job summary

A leading technology firm in Toronto is looking for a Director of Software Engineering to drive the evolution of their Core and Business layers. This pivotal role involves overseeing engineering teams to enhance user identity, improve developer experience, and facilitate rapid product innovation in a hybrid work environment. Candidates should possess strong leadership and technical skills in platform modernization, with an emphasis on creating an inclusive and collaborative workplace culture.

Qualifications

• Experienced leader with a proven track record of managing organizations of 30–60 people.
• Deep expertise in platform modernization using domain-driven design and event-driven architecture.
• Technical proficiency in multi-cloud environments with focus on high-availability.

Responsibilities

• Lead diverse engineering teams delivering core UIAM and shared business services.
• Collaborate across Product, Security, and Architecture to balance goals with risk.
• Establish high-bar engineering practices focused on SDLC maturity and DevOps ownership.

Skills

Leadership

Communication

Platform Modernization

DevOps Culture

Technical Proficiency in AWS/GCP

Infrastructure-as-Code

Job description

High-Level Overview

Benevity is seeking a Director of Software Engineering to lead the evolution of our Core and Business layers within the Benevity Intelligent Impact Platform. This leadership role is central to our modernization initiative and platform transformation, overseeing the foundational capabilities—including User Identity & Access Management (UIAM), Developer Experience (DevX), and API extensibility—that empower our entire engineering organization. You will ensure that 20+ engineering squads and multiple product lines can rapidly and safely build experiences for a global, multi-tenant client base on a governed, multi-cloud architecture.

By owning the engineering strategy and delivery for these shared services, you will be responsible for reducing developer friction and increasing platform reliability across every product surface. We are looking for a collaborative leader who prioritizes inclusive engineering practices and architectural consistency to enable a diverse community of talent to thrive. Success in this role means championing a scalable, high-velocity environment where foundational excellence drives collective impact for our clients and their communities.

What you'll do:

• Lead diverse engineering teams delivering core UIAM, authentication flows, and shared business services that underpin the entire platform
• Empower engineers by evolving the "paved path" through AI-augmented tools and service templates while using productivity KPIs to reduce cognitive load
• Partner with the Architecture Office to define platform-wide standards and own the API governance model including lifecycle management and automated quality controls
• Accelerate modernization initiatives by refactoring legacy systems and promoting vertical thin-slice delivery to enable rapid product innovation
• Collaborate across Product, Security, and Architecture to balance modernization goals with operational risk reduction and high-quality delivery
• Drive the adoption of service observability, performance engineering, and multi-region readiness to support high-scale multi-tenant workloads
• Champion an AI-first mindset by building AI-integrated development lifecycles and encouraging continuous skill acquisition across the organization
• Maintain rigorous security, audit, and compliance standards like GDPR and SOC2 through proactive risk identification and mitigation planning
• Build sustainable incident response readiness with inclusive pager rotations, clear runbooks, and defined SLAs for foundational services
• Establish high-bar engineering practices focused on SDLC maturity and DevOps ownership to ensure consistent architectural excellence
• Support a diverse group of engineering managers and senior contributors by fostering an inclusive environment of excellence and belonging

What you'll bring:

• Experienced leader capable of navigating complex multi-year transformations and systems retirement while bringing clarity and alignment to high-ambiguity situations
• Empathetic communicator who bridges the gap between executive vision and engineering execution through courage, ownership, and a service-oriented mindset
• Proven track record of managing inclusive organizations of 30–60 people including managers and individual contributors across multiple collaborative squads
• Skilled in balancing long-term platform strategy with immediate delivery needs while championing a healthy DevOps culture of ownership and support
• Deep expertise in platform modernization using domain-driven design, event-driven architecture, and scalable shared business services
• Extensive background leading the design of enterprise-grade identity systems including UIAM, OAuth2, OIDC, and multi-tenant access models
• Dedicated to enhancing developer experience (DevX) and internal productivity for large-scale engineering organizations through API-first ecosystems
• Technical proficiency in multi-cloud environments like AWS or GCP with a focus on high-availability and multi-region deployment patterns
• Experience operating multi-tenant services with strict tenancy isolation, client-level configuration, and predictable scaling characteristics
• Strong background in Infrastructure-as-Code, CI/CD, and modern service mesh patterns to ensure architectural consistency and reliability
• Mature approach to managing operational excellence, technical debt reduction, and strategic roadmap delivery in a fast-paced environment

Discover your purpose at work

We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn’t a buzzword

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we\'re committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [e-mail].